Real stories from real brands with real results

$175k
revenue generated from showroom employees in Gorgias in Q2
“At SuitShop, we adopted AI for customer service without losing that special human touch. I’m excited to share how you can do it too!”
Katy Eriks
Director of Customer Experience

How SuitShop Uses Gorgias to Stitch Together The In-Store and Online Customer Experience

AI Agent
SuitShop
Enterprise
USA
Zendesk
100%
of agents prefer Gorgias to Zendesk

How Automating the Busywork Helped Tommy John’s CX Team Drive $106K in Sales in Two Months

AI Agent
Help Center
Tommy John
Enterprise
Zendesk
11.3%
uplift in average order value from Shopping Assistant

How Caitlyn Minimalist Uses Shopping Assistant To Turn Single Purchases Into Jewelry Collections

AI Agent
Shopping Assistant
Caitlyn Minimalist
Commercial
USA
48%
of tickets automated

How Cocorico Maintained Headcount Costs By Automating 48% of Tickets with AI Agent

AI Agent
Helpdesk
Cocorico
Commercial
EMEA
10%
increase in sales via support

How Boody Lifted Sales 10% and Cut Response Times by 99% With AI Agent

AI Agent
Boody
Commercial
ANZ, EMEA, UK, USA
Reamaze
50%
savings in personnel costs from reduced headcount

How Tuesday Morning Cut CX Operational Costs by Over 50% With Gorgias

Furniture
AI Agent
Tuesday Morning
Enterprise
USA
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Hear directly from our customers

"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager
“This is for the forward-thinking leaders who, like me, know that embracing AI isn’t just an option — it’s the future of customer experience.”
Katia Komar
Sr. Manager of Ecommerce and Customer Service Operations, UK
"When we first started with Gorgias, our goal was to hit 30% automation in 30 days. We surpassed that and are now above 50% automation, and we’re still climbing."
Courtney Bajek headshot
Courtney Bajek
Customer Service Lead at Orthofeet
"By automating 45% of interactions, our agents can now focus on backend operations, process improvements, and engaging in deeper conversations with our customers."
Emily McEnany
Senior CX Manager