Discover how online merchants leverage support into growth

We help tons of Shopify and Magento stores turn their support into a profit center. Read their stories.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Start your Free Trial

How Milligram integrated Gorgias to manage all customer interactions from a single platform

81%

increase in first response time

15%

Decrease in resolution time

33%

Increase in one touch tickets

How Switching to Gorgias Helped Vape Superstore Decrease Their Response Time by 70%

70%

DECREASE IN FIRST RESPONSE TIME

15 hours

FULL RESOLUTION TIME

How Kettlebell Kings Decreased Their Response Time by 66% and Answered All Tickets Within Less Than 24 Hours

66%

decrease in first response times

their one-touch ticket percentage

How TruWood Generated an Increase in Revenue With 62x Return on Investment

35x

ROI for SMS

60%

Reduction in labour costs

How Olipop Decreased Their Response Time by 88% and Resolution Time by 91% With 25x Return on Investment

88%

Decrease in first response time

91%

Decrease in resolution time

1200%

Increase in revenue from CS

How Centralizing Communications Helped SuperATV Decrease Their Response Time by 84% and Resolution Time by 82%

84%

decrease in first response times

82%

decrease in resolution times

How Switching to Gorgias Helped Shinesty Increase Their Social Media Engagement

How Switching to Gorgias and Using Macros in 46% in Responses Helped Birddogs Keep Their Brand Voice Consistent Across Dispersed Teams

How Switching to Gorgias and Using Machine Learning Helped Death Wish Coffee Hit Aggressive 200% Growth Goals

How Switching to Gorgias Helped Beardbrand's Support Team of One Close One-Touch Tickets Faster

How Switching to Gorgias and Having a Strong Shopify Integration Helped Try The World Drop Their Response Time to One Business day

How Sunski's Support Team of Two Reduced Their Response Time by Switching to Gorgias and Having a Strong Shopify Integration

How Using Gorgias Macros Helped Roma Automate Their Ticket Resolution and Reduce Their Response Time by 50%

How Using Gorgias Automation Helped Nomad Reduce Their Response Time and Resolution Time by over 70%

70%

Resolution Reduction

78%

Quicker First Responses

HelpScout

Previous help desk

How Switching to Gorgias and Using Social Media Integrations Helped MNML Reduce Their Response Time and Resolution Time by 35% While Increasing Revenue

How Switching to Gorgias Helped Marine Layer Reduce Their Resolution Time by 68% and Increase Their Online Orders by 75%

-68%

ticket resolution time

How Switching to Gorgias Helped Love Your Melon Automate 25% of Their Tickets and Gear Up for Busy Season

How Switching to Gorgias and Using Gorgias' Facebook Integration Contributed to Ellana's 75x Increase in Revenue

How Switching to Gorgias and Using Gorgias Integrations Helped Darn Good Yarn Save 335 Customer Service Hours a Year

support agents

30%

orders with questions

Freshdesk

Previous help desk

How Campus Protein Increased Sales by Switching to Gorgias and Implementing 70+ Gorgias Macros

How Switching to Gorgias Helped Bokksu Decrease Their Response Time By 50%

50%

Faster First Response

Now it's your turn to
deliver world class support

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Start your Free Trial

Discover how online merchants leverage support into growth

How Milligram integrated Gorgias to manage all customer interactions from a single platform

How Switching to Gorgias Helped Vape Superstore Decrease Their Response Time by 70%

How Kettlebell Kings Decreased Their Response Time by 66% and Answered All Tickets Within Less Than 24 Hours

How TruWood Generated an Increase in Revenue With 62x Return on Investment

How Olipop Decreased Their Response Time by 88% and Resolution Time by 91% With 25x Return on Investment

How Centralizing Communications Helped SuperATV Decrease Their Response Time by 84% and Resolution Time by 82%

How Switching to Gorgias Helped Shinesty Increase Their Social Media Engagement

How Switching to Gorgias and Using Macros in 46% in Responses Helped Birddogs Keep Their Brand Voice Consistent Across Dispersed Teams

How Switching to Gorgias and Using Machine Learning Helped Death Wish Coffee Hit Aggressive 200% Growth Goals

How Switching to Gorgias Helped Beardbrand's Support Team of One Close One-Touch Tickets Faster

How Switching to Gorgias and Having a Strong Shopify Integration Helped Try The World Drop Their Response Time to One Business day

How Sunski's Support Team of Two Reduced Their Response Time by Switching to Gorgias and Having a Strong Shopify Integration

How Using Gorgias Macros Helped Roma Automate Their Ticket Resolution and Reduce Their Response Time by 50%

How Using Gorgias Automation Helped Nomad Reduce Their Response Time and Resolution Time by over 70%

How Switching to Gorgias and Using Social Media Integrations Helped MNML Reduce Their Response Time and Resolution Time by 35% While Increasing Revenue

How Switching to Gorgias Helped Marine Layer Reduce Their Resolution Time by 68% and Increase Their Online Orders by 75%

How Switching to Gorgias Helped Love Your Melon Automate 25% of Their Tickets and Gear Up for Busy Season

How Switching to Gorgias and Using Gorgias' Facebook Integration Contributed to Ellana's 75x Increase in Revenue

How Switching to Gorgias and Using Gorgias Integrations Helped Darn Good Yarn Save 335 Customer Service Hours a Year

How Campus Protein Increased Sales by Switching to Gorgias and Implementing 70+ Gorgias Macros

How Switching to Gorgias Helped Bokksu Decrease Their Response Time By 50%

Now it's your turn to deliver world class support

Now it's your turn to
deliver world class support