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Centralize 1:1 interactions
Email
A better way to manage your store's support inbox
Social media
Turn social interactions into sales, without slowing down support
Live chat
Support and sell in real time, just like in real life
Voice
The easiest way to add voice support to your store
SMS (New!)
The easiest way to add voice support to your store
Automate your work
Rules
Automate with precision
Self-service
Automate with confidence
Intents & sentiment detection
Know exactly what your customers want
Macros
Respond faster
Automation add-on
Respond faster
Help Center
Respond faster
Empower support teams
Views
Customize your workspace
Order management
Turn returns into opportunities for new orders
Customer Sidebar
Rich customer data right next to tickets
Multi-Stores
Unlimited brands. One helpdesk.
Measure & improve
Support performance
Your control center
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Product overview
Machine learning & A.I.
Customer stories
Gorgias for Shopify
Gorgias for Magento
Gorgias for BigCommerce
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Centralize 1:1 interactions
Email
Social media
Live chat
Voice
SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision
Self-service
Intents & sentiment detection
Macros
Respond faster
Automation add-on
Respond faster
EMPOWER SUPPORT TEAMS
Order management
Customer Sidebar
Multi-Stores
Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Support performance
Your control center
PLATFORMS
Shopify
Magento
BigCommerce
New
OVERVIEW
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Growth
Blog
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Success
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Gorgias Academy
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Help center
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Refer a friend
Refer a client
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About Gorgias
Meet the team
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Tools & resources
to grow your store
Shopify Theme Detector.
What theme is that?
Shopify FAQ Template
SKU Generator
Ecommerce Tools
Return & Refund Policy Template
Customer Support Salaries
ROI calculator
Benchmark tool
Empower your Ecommerce
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