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Centralize 1:1 interactions
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A better way to manage your store's support inbox
Social media
Turn social interactions into sales, without slowing down support
Live chat
Support and sell in real time, just like in real life
Voice
The easiest way to add voice support to your store
SMS
The easiest way to add voice support to your store
WhatsApp
The easiest way to add voice support to your store
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Automation Add-on
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Flows
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Help Center
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Empower support teams
Views
Customize your workspace
Order management
Turn returns into opportunities for new orders
Customer Sidebar
Rich customer data right next to tickets
Multi-Stores
Unlimited brands. One helpdesk.
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Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
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Keep your customers happy
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Centralize 1:1 interactions
Email
Social media
Live chat
Voice
SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision
Self-service
Intents & sentiment detection
Macros
Respond faster
Automation add-on
Respond faster
Flows
Respond faster
EMPOWER SUPPORT TEAMS
Order management
Customer Sidebar
Multi-Stores
Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line
Live Statistics
Monitor performance in real time
Satisfaction survey
Keep your customers happy
Support performance
Your control center
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Tools & resources
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Shopify Theme Detector.
What theme is that?
Shopify FAQ Template
SKU Generator
Ecommerce Tools
Return & Refund Policy Template
Customer Support Salaries
ROI calculator
Benchmark tool
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