Join us for Moments That Matter: Meet the Modern Helpdesk
September 10 at 12PM EST.
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Support for life’s small hiccups and first steps
Gorgias is the conversational commerce platform that helps baby brands deliver fast, empathetic care—so you can focus on making parenthood easier.
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Industry insights you need to know
78%
shop on mobile during high-stress moments
75%
rely on word-of-mouth recommendations
28%
reach out via live chat
30%
unsubscribe when subscriptions are not easily editable
Instant relief in stressful moments
Gorgias AI Agent automatically answers 40% of questions—even in the middle of the night—and routes sensitive requests in seconds. Parents feel supported no matter the time, including when your team is offline.
Quick edits that adapt to growing needs
Give full control over subscriptions without the extra steps. With Gorgias connected to Recharge, Skio, and Loop, subscribers can change delivery schedules or adjust plans, so your brand stays a family favorite.
Reassurance at every step of the journey
From sizing to ingredient safety questions, parents get instant, on-brand, and personalized answers. AI Agent mirrors your brand voice in every conversation and in every channel—even for the most sensitive concerns.
Expert guidance for first-time parents
Gorgias Shopping Assistant turns “is this safe for my baby?” into a moment to educate, recommend, and convert. Our context-aware AI provides parents with real-time guidance, safety tips, and personalized recommendations for their child’s stage.
Helping top baby brands grow
55%
cost reduction, so you can scale without hiring
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first response time, so customers never wait long
55%
tickets automated, giving your team time back
5%
revenue influenced, because AI turns questions into purchases
