Support for life’s small hiccups and first steps

Gorgias is a conversational commerce platform that helps baby brands deliver fast, empathetic care—so you can focus on making parenthood easier.

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Industry insights you need to know

78%

shop on mobile during high-stress moments

75%

of customers rely on word-of-mouth recommendations

28%

reach out via live chat

30%

of customers unsubscribe when subscriptions are not easily editable

Support shoppers through every milestone

Instant relief in stressful moments

Gorgias AI Agent automatically answers 40% of questions—even in the middle of the night—and routes sensitive requests in seconds. Parents feel supported no matter the time, including when your team is offline.

Quick edits that adapt to growing needs

Give full control over subscriptions without the extra steps. With Gorgias connected to Recharge, Skio, and Loop, subscribers can change delivery schedules or adjust plans, so your brand stays a family favorite.

Expert guidance for first-time parents

Gorgias Shopping Assistant turns “is this safe for my baby?” into a moment to educate, recommend, and convert. Our context-aware AI provides parents with real-time guidance, safety tips, and personalized recommendations for their child’s stage.

Helping top baby brands grow

55%

cost reduction, so you can scale without hiring

36s

36%

first response time, so customers never wait long

55%

tickets automated, giving your team time back

5%

revenue influenced through proactive conversations

How Wildride Automated 33% of Email Tickets with AI Agent

Wildride automated 33% of their email support tickets and resolved issues 24% faster using Gorgias AI Agent after their customer inquiries jumped from 1,000 per month to 1,000 per week due to viral Instagram posts, allowing their small two-person team to handle the surge while focusing on more complex customer needs.

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