Upcoming and On-demand Events

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Preparing for BFCM in July Webinar

Preparing for BFCM in July Webinar

Webinar

BFCM planning doesn’t start in October anymore. It starts now.

With shifting consumer behaviors, potential tariffs, and tighter promo windows, top eCommerce brands are kicking off Black Friday planning early—and doing it smarter.

Join Digioh, Klaviyo, Tapcart, Recharge, Gorgias, and Hawke Media for The Ultimate BFCM Workback Plan—a tactical, 75-minute webinar that gives you a clear month-by-month strategy to maximize your Q4 revenue.

Whether you’re a CX lead, retention marketer, or head of ecommerce, this session will help you build smarter—and win bigger—this BFCM.

Wednesday, July 16, 2025
July 16, 2025
#Global
,
#Global
#Global
12:00 am
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Growth Labs NYC 2025

Growth Labs NYC 2025

Partner Conference

Join us July 16th in NYC for an exclusive Growth Labs event hosted by Lunar Solar Group and sponsored by Gorgias. You’ll hear directly from industry experts on how leading brands are transforming customer experience into a true revenue driver.

This is your chance to connect with top eCommerce leaders, gain tactical insights, and leave with strategies you can implement immediately.

We can’t wait to see you there!

Wednesday, July 16, 2025
July 16, 2025
New York City
,
United States
East
12:00 am
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AI Agent 2.0 Launch Webinar

Webinar

AI Agent 2.0 is here, and ready to assist your customers from "just browsing" to "add to cart!"

See how you can evolve live chat from a staffing headache to a powerful, scalable tool that turns every conversation into a conversion, 24/7, without adding teammates.

Hear from brands and agencies already driving real growth with AI Agent across pre-sales inquiries and post-purchase support. 

Whether you lead CX, ecommerce, or marketing, you’ll walk away with tactics to convert more traffic.

Register today. We can't wait to see you there!

Wednesday, July 16, 2025
July 16, 2025
#Global
,
#Global
#Global
12:00 am
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Online Retailer 2025

Online Retailer 2025

Tradeshow

Visit our booth #G121  discover how we can elevate your brand, optimize your customer journey, and drive growth.

Don't miss this premier eCommerce and retail event in Australia, where industry leaders come together to shape the future of online shopping.

Let’s connect and talk about the future of eCommerce—see you in Sydney!

Wednesday, July 23, 2025
July 24, 2025
Sydney
,
Australia
APAC
12:00 am
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The Ecommerce Stack That Converts

The Ecommerce Stack That Converts

Webinar

This webinar brings together the tech partners building the tools and the DTC brands using them to drive real results!

Wednesday, July 23, 2025
July 23, 2025
#Global
,
#Global
#Global
12:00 am
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DTCx AI Ecommerce Intelligence Summit 2025

Webinar

Join us for a virtual event built for modern eCommerce teams looking to grow smarter and move faster. The DTCx AI Ecommerce Intelligence Summit brings together industry leaders, top brands, and innovative thinkers for a day of actionable insights, forward-thinking strategies, and conversations that go beyond the buzzwords.

Thursday, July 24, 2025
July 24, 2025
#Global
,
#Global
#Global
12:00 am
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Integration Series Ep 5

Integration Series Ep 5

Webinar

Tune into ShipBob’s Integrations Series and discover how to connect your favorite tools with ShipBob’s powerful fulfillment dashboard to make sure your tech stack is operating efficiently.

Save your spot for Episode 5 featuring Gorgias & Triple Whale and learn how to use our direct integrations to improve the customer experience and drive retention.

Wednesday, July 30, 2025
July 30, 2025
#Global
,
#Global
#Global
12:00 am
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DTCx Ultimate Shopify Customer Journey Ep 15

DTCx Ultimate Shopify Customer Journey Ep 15

Webinar

JOIN US LIVE TO SCALE THE CUSTOMER EXPERIENCE FOR YOUR SHOPIFY STORE

What you'll learn

✔ How to be an active participant in creating and nurturing desired customer journeys instead of constantly reacting

✔ Discover ways to ensure your teams aren't in silos and everyone is working together to address consumer needs

 

✔ See how successful Shopify brands use customer journey mapping to create a 360-degree view of every interaction

 

✔ Practical tips and tactics to deliver best-in-class customer experiences consistently

 

✔ Uncover clever ways to identify roadblocks in the customer journey.

Thursday, July 31, 2025
July 31, 2025
#Global
,
#Global
#Global
12:00 am
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Gorgias AI Tranformation Workshop Toronto

Gorgias AI Transformation Workshop Toronto

Meet Up

Unlock the future of customer experience — where AI innovation meets actionable strategy.

Join us for an exclusive afternoon designed for ecommerce leaders ready to transform their CX approach with AI.

You’ll connect with top operators, learn from industry experts, and walk away with proven strategies to drive growth, efficiency, and customer loyalty.

What to expect:

  • 1:00 PM – 2:00 PM: Welcome Reception
  • 2:00 PM – 3:00 PM: Expert Panel + Q&A 
  • 3:00 PM – 4:00 PM: Interactive Workshop Tables
  • 4:00 PM – 5:00 PM: Networking Reception
Wednesday, August 13, 2025
August 13, 2025
Toronto
,
Canada
East
12:00 am
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DTCx Conversational AI Summit 2025

DTCx Conversational AI Summit 2025

Webinar

Join us for a virtual experience designed for modern eCommerce teams who want to connect faster, sell smarter, and serve better — all through the power of AI. The DTCx Conversational AI Summit brings together top brands, CX innovators, and forward-thinkers for a day of actionable insights, strategic conversations, and bold ideas that go beyond the buzzwords.

Wednesday, August 20, 2025
August 20, 2025
Online
,
online
#Global
12:00 am
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Fulfilled 2025

Fulfilled 2025

Partner Conference

Join hundreds of ecommerce brands for an exclusive look at new ShipBob product releases, candid discussions with supply chain experts, and invaluable networking opportunities with industry leaders who have successfully navigated these changes to scale across channels and markets.

At Fulfilled, you’ll hear real success stories and learn hands-on strategies you can put into action, so you can stay ahead of what’s next. 

Wednesday, August 20, 2025
August 20, 2025
Fort Worth
,
United States
East
12:00 am
Save your seat

DTC Live NYC 2025

DTC Live NYC 2025

Meet Up

DTC Live NYC 2025 is the East Coast’s premier direct-to-consumer ecommerce conference, bringing together top DTC brands, tech innovators, and industry leaders for a day of actionable insights, interactive workshops, and high-impact networking.

Wednesday, September 3, 2025
September 4, 2025
New York City
,
United States
East
12:00 am
Save your seat

Catalyst25: Ecommerce Elevated

Partner Conference

Catalyst 25 is here! 

Utah’s premier ecommerce conference is back for another day full of learning, sessions, connections, and awards.

Friday, September 5, 2025
September 5, 2025
Salt Lake City
,
United States
West
12:00 am
Save your seat

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Gorgias AI & Automation Series APAC Episode 1

Gorgias AI & Automation Series APAC Episode 1

Webinar
Join our AI and Automation Webinar Series on June 12, 2024, to stay ahead in DTC eCommerce! Learn from industry leaders about the latest AI advancements, discover how automation boosts efficiency, and explore AI-driven personalization. Hear real-world case studies and gain actionable strategies to enhance customer engagement and brand loyalty. Don't miss out!
June 12, 2024
June 12, 2024
#Global
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#Global
#Global
12:00 am
View webinar

Omnichannel Unpacked Webinar 2024

Commerce Unpacked with Gorgias

Webinar
Tune into the next episode of Commerce Unpacked featuring Gorgias! Join us on Wednesday, June 5, 2024, for a #Global webinar as Lauren Lovato, Commercial Partner Manager at Gorgias, unpacks how to build an omnichannel customer support strategy. Save your spot to learn how to offer seamless support across all sales channels, reduce wait times, and improve the customer experience.
June 5, 2024
June 5, 2024
#Global
,
#Global
#Global
12:00 am
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DTCx Ultimate Shopify Customer Journey Episode 10

DTCx Ultimate Shopify Customer Journey Episode 10

Webinar
Join us on May 8, 2024, for a transformative webinar on mastering the Shopify customer journey. Learn to actively shape and nurture customer experiences, break down team silos, and map interactions for a 360-degree view. Gain practical tips to deliver top-notch experiences and uncover roadblocks. Don't miss this chance to elevate your brand!
May 8, 2024
May 8, 2024
#Global
,
#Global
#Global
12:00 am
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AI and Automation Webinar with AfterShip

AI and Automation: Reshaping Tomorrow's eCommerce

Webinar
Join us on May 2, 2024, for a #Global webinar featuring a fireside chat with Gorgias, Afterships, Toki, and Nostra.ai. Discover how brands and retailers can leverage AI and automation to enhance customer journeys and drive growth. Plus, hear from Compound Studio on their success in boosting customer loyalty and retention using our AI solutions. Don't miss out!
May 2, 2024
May 2, 2024
#Global
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#Global
#Global
12:00 am
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5 New Imperatives from The Giants of Ecomm: Agital, Gorgias, and Yotpo

5 New Imperatives from The Giants of Ecomm: Agital, Gorgias, and Yotpo

Webinar
Join us on May 1, 2024, for a #Global webinar where Agital, Gorgias, and Yotpo will reveal five key imperatives for disruptive growth. Learn how to leverage AI for efficiency, integrate tech stacks, set ambitious acquisition goals, maximize first-party data, and choose the perfect media mix. Drive more revenue and achieve breakthroughs in efficiency.
May 1, 2024
May 1, 2024
#Global
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#Global
#Global
12:00 am
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Mastering Shopify Customer Engagement with 3 Apps

Shopify Customer Engagement with 3 Apps!

Webinar
Join us on April 18, 2024, for a game-changing global webinar! Dive deep into mastering Shopify customer experience with three top-notch apps: Gorgias, Triple Whale, and Justuno. Enhance your e-commerce strategy and boost customer satisfaction. Don't miss this opportunity to transform your business! #Global #Webinar
April 18, 2024
April 18, 2024
#Global
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#Global
#Global
12:00 am
View webinar

DTCx7 Global

DTCx7 Global

Webinar
Join us on April 3, 2024, for The Largest Virtual Ecommerce Event, featuring industry leaders from Love Wellness, Shinesty, Biologi, BOOM by Cindy Joseph, OBVI, TUSHY, and more. Gain unparalleled insights, network globally, and discover groundbreaking strategies. Don't miss this #Global webinar spanning North America, EMEA, and APAC.
April 3, 2024
April 4, 2024
#Global
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#Global
#Global
12:00 am
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The Future of D2C in 2024 Chargeflow Webinar

The Future of D2C in 2024

Webinar
Join us on March 27, 2024, for a dynamic webinar featuring A Roundtable Discussion with eCommerce Visionaries. In 10-minute segments, top DTC and eCommerce leaders share insights on emerging trends, novel payment technologies, shifting consumer behaviors, and cutting-edge marketing innovations. Don't miss this chance to glimpse the future of online retail and gain actionable strategies for success.
March 27, 2024
March 27, 2024
#Global
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#Global
#Global
12:00 am
View webinar

6 Tools To Increase Revenue At Each Stage of The Customer Journey

6 Tools To Increase Revenue At Each Stage of The Customer Journey

Webinar
Join us on March 12, 2024, for a #Global webinar designed to help businesses drive revenue growth. Discover essential tools and tactics for each stage of the customer journey, whether you're a small business owner, marketer, or sales professional. Learn how to boost your revenue generation efforts and achieve long-term success.
March 12, 2024
March 12, 2024
#Global
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#Global
#Global
12:00 am
View webinar

CX All Star Webinar #2

CX All Star Webinar #2

Webinar
Celebrate International Women's Day with us at the "Women in CX All Stars" webinar on March 8, 2024. Join top female leaders as they share their expertise, stories, and strategies for success in customer experience. Engage with experts, connect with like-minded professionals, and gain practical tools to enhance your CX skills. #Global #WomenInCX #IWD2024
March 8, 2024
March 8, 2024
#Global
,
#Global
#Global
12:00 am
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TikTok Unpacked

5 Tips to Scale CX for Your TikTok Shop

Webinar
Join us on February 28, 2024, for a global webinar hosted by Shipbob. Alex Boggie, Sr. Manager of Tech Partnerships at Gorgias, will share five essential tips to scale your TikTok Shop's customer experience (CX). Learn to tackle unique CX challenges, boost engagement, leverage feedback, and streamline processes with real-world examples. Don't miss out! #Global
February 28, 2024
February 28, 2024
#Global
,
#Global
#Global
12:00 am
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Worldwide Talks Virtual

Worldwide Talks Virtual with Gorgias

Webinar
Join us on February 15, 2024, for The Worldwide Talks 10th Edition, a unique webinar gathering influential names in fashion and tech. Hosted by FASHINNOVATION, this #Global event promotes networking, innovation, and knowledge through discussions on design, sustainability, manufacturing, and more. Don't miss this opportunity to connect and inspire!
February 15, 2024
February 15, 2024
#Global
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#Global
#Global
12:00 am
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DTCx Ultimate Shopify Customer Journey Episode 9

DTCx Ultimate Shopify Customer Journey Episode 9

Webinar
Join us on February 7, 2024, for Episode 9 of the DTCx Ultimate Shopify Customer Journey series. This webinar features expert insights from leading eCommerce professionals, offering advanced strategies to optimize the Shopify customer experience from discovery to post-purchase. Gain actionable tips to enhance your store's performance and drive customer loyalty. #Global
February 7, 2024
February 7, 2024
#Global
,
#Global
#Global
12:00 am
View webinar

Omnichannel Commerce Summit

Omnichannel Commerce Summit

Webinar
Join hundreds of ecommerce practitioners on January 17, 2024, for a five-hour live stream event featuring interviews with leading merchants and industry experts. Enjoy interactive Q&A sessions, prize giveaways, and gain access to an in-depth video library showcasing major marketplaces, service providers, and technologies. #Global #Webinar
January 17, 2024
January 17, 2024
#Global
,
#Global
#Global
12:00 am
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