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5 Tools to Improve Ecommerce Retention and Loyalty

Webinar
Wednesday, June 26, 2024
June 26, 2024
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12:00 am
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Merchant Inspiration Yearly Partnership: Webinar #1

Webinar
Wednesday, July 17, 2024
July 17, 2024
,
12:00 am
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DTCx Media Buyer Summit

Webinar
Thursday, July 25, 2024
July 25, 2024
,
12:00 am
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DTCx Ultimate Shopify Customer Journey Episode 11

Webinar
Thursday, August 1, 2024
August 1, 2024
,
12:00 am
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Digital Native Club: Webinar #2

Webinar
Sunday, September 1, 2024
September 1, 2024
,
12:00 am
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DTCx8 Global

Webinar
Wednesday, September 4, 2024
September 5, 2024
,
12:00 am
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Gorgias AI & Automation Series Episode 1

Webinar

In the ever-evolving world of DTC eCommerce, staying ahead means leveraging the latest technology to enhance customer experience. With consumer expectations skyrocketing, adopting the right tools is crucial to meet demands and stay competitive. That's why we've put together this AI and Automation Webinar Series!

Webinar Highlights:

  • Expert Insights: Learn from industry leaders about the latest advancements in AI and automation.
  • Operational Efficiency: Discover how automating complex processes can drastically reduce response times and increase customer satisfaction.
  • Personalization: Explore how AI-driven analytics can deliver personalized shopping experiences and enhance customer engagement.
  • Case Studies: Hear real-world examples of successful AI and automation implementations.
  • Actionable Strategies: Gain practical tips on using AI to build stronger customer relationships and improve brand loyalty.

Don't miss this opportunity to harness AI and automation to ensure your DTC eCommerce brand continues to thrive. Join us to unlock the full potential of these technologies and stay ahead in the competitive market.

June 13, 2024
June 13, 2024
,
12:00 am
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Gorgias AI & Automation Series APAC Episode 1

Webinar

In the ever-evolving world of DTC eCommerce, staying ahead means leveraging the latest technology to enhance customer experience. With consumer expectations skyrocketing, adopting the right tools is crucial to meet demands and stay competitive. That's why we've put together this AI and Automation Webinar Series!

Webinar Highlights: 

  • Expert Insights: Learn from industry leaders about the latest advancements in AI and automation.
  • Operational Efficiency: Discover how automating complex processes can drastically reduce response times and increase customer satisfaction.
  • Personalization: Explore how AI-driven analytics can deliver personalized shopping experiences and enhance customer engagement.
  • Case Studies: Hear real-world examples of successful AI and automation implementations.
  • Actionable Strategies: Gain practical tips on using AI to build stronger customer relationships and improve brand loyalty.

Don't miss this opportunity to harness AI and automation to ensure your DTC eCommerce brand continues to thrive. Join us to unlock the full potential of these technologies and stay ahead in the competitive market.

June 12, 2024
June 12, 2024
,
12:00 am
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Omnichannel Unpacked Webinar

Webinar

Tune into the next episode of Commerce Unpacked featuring Gorgias!

Join us on Wednesday, May 15th as Lauren Lovato, Commercial Partner Manager at Gorgias, unpacks how to build an omnichannel customer support strategy.  

Save your spot and learn how to:

- Offer multiple options for customer support that seamlessly connect across all sales channels 

- Support your customers where they are and on the channels they prefer 

- Resolve customer needs faster, reduce wait times, and improve the customer experience 

June 5, 2024
June 5, 2024
,
12:00 am
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Loyalty Connect 2024

Webinar

On the 16th May we're joining forces with LoyaltyLion at this year’s Loyalty Connect - the ultimate virtual summit for all things loyalty and retention. 

We're taking part in the session 'The good, the bad, and the prosperous: 2024 trends so far'

Where we’ll delve into the 2024 trends we anticipated to see what's worked so far in ecommerce and what hasn't. We'll also find out what trends to look forward to for the rest of 2024. 

Not to be missed!

May 16, 2024
May 16, 2024
,
12:00 am
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Commerce Unpacked Series Webinar

Webinar
May 15, 2024
May 15, 2024
,
12:00 am
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How To Remove Friction Across Omnichannel Shopping

Webinar

In this session, industry experts will discuss strategies and best practices for creating a seamless shopping experience across all channels.

Webinar Highlights: 

  • Expert Insights: Learn from leading professionals about the challenges and solutions in omnichannel shopping.
  • Best Practices: Discover proven methods to streamline the customer journey, from online to in-store.
  • Interactive Q&A: Get your questions answered by the experts and gain practical advice tailored to your business needs.
  • Case Studies: Explore real-world examples of brands that have successfully eliminated friction and enhanced customer satisfaction.

Don't miss this opportunity to improve your omnichannel strategy and deliver a superior shopping experience. Join us and take the first step towards a frictionless omnichannel future.

May 9, 2024
May 9, 2024
,
12:00 am
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DTCx Ultimate Shopify Customer Journey Episode 10

Webinar

What you'll learn from the DTCx Ultimate Shopify Customer Journey episode 10:

✔How to be an active participant in creating and nurturing desired customer journeys instead of constantly reacting

✔Discover ways to ensure your teams aren't in silos and everyone is working together to address consumer needs

✔See how successful Shopify brands use customer journey mapping to create a 360-degree view of every interaction

✔Practical tips and tactics to deliver best-in-class customer experiences consistently

✔Uncover clever ways to identify roadblocks in the customer journey.

May 8, 2024
May 8, 2024
,
12:00 am
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AI and Automation Webinar with AfterShip

Webinar

A fireside chat between Gorgias, Afterships, Toki, and Nostra.ai will explore how brands and retailers, regardless of size, can harness the power of AI and automation to enrich every touchpoint of the customer journey and unlock new avenues for growth.

Check out the discussion with our esteemed customer Compound Studio as they share firsthand experience on how they leveraged our AI solutions to foster customer loyalty, retention and overall relationships!

May 2, 2024
May 2, 2024
,
12:00 am
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5 New Imperatives from The Giants of Ecomm: Agital, Gorgias, and Yotpo

Webinar
May 1, 2024
May 1, 2024
,
12:00 am
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5 New Imperatives from The Giants of Ecomm: Agital, Gorgias, and Yotpo

Webinar

Growing profits this year means driving more revenue while achieving breakthroughs in efficiency. Agital, Gorgias, and Yotpo are ready to share our predictions and guidance on the five key imperatives that will make your disruptive growth dreams a reality.

You’ll Learn About:

- Using AI to do more, better, and cheaper.

- Integrating tech stacks so it all works together to drive sales.

- Setting clear and ambitious acquisition goals to offset attrition.

- Squeezing every penny out of your valuable first-party data.

- Choosing your perfect media mix among the many options.

May 1, 2024
May 1, 2024
,
12:00 am
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How I Run 350+ Events a Year Episode 4

Webinar

Join Anna Tumanova, your host and Events Marketing Lead at Gorgias, for the 4th episode of our exclusive Ecommerce Event Marketing Series! Having orchestrated over 350+ Ecommerce events annually, Anna is thrilled to kick off this series dedicated to exploring the heartbeat of our community and share any insights we've learnt along the way.

This month we will be talking about...WEBINARS 

  • What makes them successful?
  • How to choose the format and the speakers?
  • What is the ultimate length for different types of webinars?
  • What are the engagement techniques?

Join me on April 25th at 3 PM EST to elevate your webinar game

April 25, 2024
April 25, 2024
,
12:00 am
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Mastering Shopify Customer Engagement with 3 Apps

Webinar

Join us for a game-changing webinar where we dive deep into mastering Shopify customer experience with three top-notch apps: 

Gorgias, Triple Whale, and Justuno.

April 18, 2024
April 18, 2024
,
12:00 am
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Masterclass: Un parcours d'achat inoubliable avec Gorgias, Just et Omi

Webinar
April 10, 2024
April 10, 2024
,
12:00 am
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DTCx7 Global

Webinar

The Largest Virtual Ecommerce Event 

As we bring together the brightest minds in the industry from Love Wellness, Shinesty, Biologi, BOOM by Cindy Joseph, OBVI, TUSHY and many others across North America, EMEA, and APAC for two days of unparalleled insights, networking, and groundbreaking strategies.

April 3, 2024
April 4, 2024
,
12:00 am
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How I Run 350 Events a Year Episode 3

Webinar

Join Anna Tumanova, your host and Events Marketing Lead at Gorgias, for the 3rd episode of our exclusive Ecommerce Event Marketing Series! Having orchestrated over 350+ Ecommerce events annually, Anna is thrilled to kick off this series dedicated to exploring the heartbeat of our community and share any insights we've learnt along the way. 

What to Expect?

  • Exclusive Insights: Gain access to data-driven insights and trends that highlight the impact of community engagement on business growth.
  • Interactive Q&A: Connect directly with the host, ask burning questions, and be part of the conversation shaping the Ecommerce community.

Who Should Attend:

  • Ecommerce Professionals
  • Business Owners and Entrepreneurs
  • Partner Marketing and Event Managers
  • Customer Experience Enthusiasts
  • Anyone Passionate about Building Strong Communities and Events
March 28, 2024
March 28, 2024
,
12:00 am
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The Future of D2C in 2024 Chargeflow Webinar

Webinar

A Roundtable Discussion with eCommerce Visionaries."

Some of the hottest brands and biggest stars in DTC and eCommerce were interviewed in short 10-min segments that were jam-packed with actionable information for founders and professionals of all kinds.

They covered emerging trends, the impact of novel payment technologies, shifting consumer behaviors, and the latest marketing innovations.

This roundtable not only offered a glimpse into the future of eCommerce but provided a platform to discuss the strategies that would define the next wave of online retail.

March 27, 2024
March 27, 2024
,
12:00 am
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Shoptalk Breakfast with Levitate Foundry

Experiment
March 19, 2024
,
12:00 am
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5 Tools to Scale Your Customer Experience in 2024

Webinar

What You'll Get from the Event:

- Get insight into the Latest CX Trends, the evolving landscape of customer expectations, and how your brand can stay ahead.

- Uncover essential, groundbreaking tools revolutionizing how we interact with customers and receive a comprehensive overview of each one.

- Learn how to effectively integrate each tool into your existing systems for maximum impact.

- See how some of the world’s largest D2C eCommerce brands use these tools to achieve measurable Impact on business growth.

- Have your burning questions answered by experts who have successfully scaled customer experiences across various industries.

Hosted by:

Gorgias - Neil Forrest (Sr. Strategic Partnerships Manager)

Featuring:

Klaviyo - Ellie Abbott (Strategic Partnerships Manager)

Onepilot - George Loraine (Expansion Manager)

Swanky - Sammy Fraser (Head of Digital Strategy) 

Vervaunt - Liam Quinn (Technical Director)

Relo App - Harry Willis (Director of Partnerships and Business Development)

 

Brought to you by GORGIAS

March 13, 2024
March 13, 2024
,
12:00 am
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6 Tools To Increase Revenue At Each Stage of The Customer Journey

Webinar

In today's competitive market, businesses are constantly seeking new ways to drive revenue growth. 

Whether you are a small business owner, a marketer, or a sales professional, understanding how to effectively leverage tools at each stage of the customer journey is essential for success.

 That's why we've put together this virtual event to help you identify the right tools and tactics to boost your revenue generation efforts and achieve long-term business success.

March 12, 2024
March 12, 2024
,
12:00 am
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CX All Star Webinar #2

Webinar

Celebrate International Women's Day with us at the "Women in CX All Stars" webinar on March 8th. 

This special event honors the remarkable achievements and insights of women in customer experience (CX). Join top female leaders as they share their expertise, stories, and strategies for success in the industry.

Webinar Highlights:

  • Hear from influential women who are shaping the future of customer experience.
  • Engage with experts on the latest trends and challenges in CX.
  • Connect with like-minded professionals and build valuable relationships.
  • Gain practical knowledge and tools to enhance your CX skills.
March 8, 2024
March 8, 2024
,
12:00 am
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DTC Live dinner with Bolt and Dataships

Experiment
March 6, 2024
,
12:00 am
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TikTok Unpacked

Webinar

Join us for an insightful webinar hosted by Shipbob, where Alex Boggie, Sr. Manager of Tech Partnerships at Gorgias, will share his expertise on scaling customer experience (CX) for your TikTok Shop.

In this session, Alex will delve into five essential tips that can help you enhance your CX strategy, ensuring your TikTok Shop not only attracts more customers but also retains them. Whether you're new to TikTok shopping or looking to optimize your current operations, this webinar is packed with actionable insights to elevate your CX game.

Key Takeaways: 

  • Understanding the unique CX challenges and opportunities in TikTok Shop
  • Practical strategies to improve customer engagement and satisfaction
  • Tools and technologies to streamline your CX processes
  • Tips on leveraging customer feedback for continuous improvement
  • Real-world examples and success stories

February 28, 2024
February 28, 2024
,
12:00 am
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Worldwide Talks Virtual

Webinar

The Worldwide Talks, already in its 10th edition, is a unique event created to gather influential names in the fashion and tech industry, promoting networking, innovation, and knowledge. 

FASHINNOVATION is a multimedia platform where Fashion, Technology and  entrepreneurship  merge via conversations/discussions on various themes, including design, sustainability, manufacturing, etc. 

February 15, 2024
February 15, 2024
,
12:00 am
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How I Run 350 Events a Year Episode 2

Webinar

In Episode 2 of "How I Run 350 Events a Year," Anna Tumanova shares her expert strategies for managing an impressive number of events annually. As a seasoned event planner, Anna reveals the tools, techniques, and mindset that enable her to organize 350 events each year without compromising on quality.

Key highlights of the webinar: 

  • Expert Techniques: Anna's best practices for efficient event planning and execution.
  • Time Management: How she juggles multiple events and maintains high standards.
  • Insider Tips: Actionable advice on logistics, team coordination, and resource allocation.

This episode provides valuable insights for event professionals looking to scale their operations and achieve extraordinary results.

February 14, 2024
February 14, 2024
,
12:00 am
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DTCx Ultimate Shopify Customer Journey Episode 9

Webinar

Episode 9 of the DTCx Ultimate Shopify Customer Journey series delves into advanced strategies for optimizing the Shopify customer experience from initial discovery to post-purchase engagement.

Key Highlights: 

  • Expert Insights: Leading eCommerce professionals share cutting-edge Shopify strategies.
  • Customer Experience Optimization: Techniques to enhance the customer journey and drive loyalty.
  • Practical Tips: Actionable advice for improving Shopify store performance.

A must-watch for DTC brands looking to elevate their Shopify game and connect with industry leaders.

February 7, 2024
February 7, 2024
,
12:00 am
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Omnichannel Commerce Summit

Webinar

A gathering of hundreds of ecommerce practitioners like you for a five-hour live stream event featuring interviews with leading merchants and industry experts. 

All sessions will feature interactive Q&A and prize giveaways. 

Additionally, participants gain access to an in-depth video library showcasing major marketplaces, service providers, and technologies.

January 17, 2024
January 17, 2024
,
12:00 am
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