Empower your team and provide fast, frictionless CX
AAO works 24/7 to answer up to 60% of your most repetitive tickets with a 0-second response time, freeing your team to focus on conversations that actually need a human touch.
Improve your CX with the automation add-on
Personalized answers at scale
Don’t settle for generic, one-size-fits-all answers. Interactive automation, called Flows, provide personalized answers based on customer inputs.
Effortless order management and tracking
Turn your chat widget and Help Center into an order management portal. Let customers easily request refunds and cancellations, report issues, and track orders.
Autoreponders for basic questions
When basic questions land in your inbox, AAO sends personalized answers based on unique customer data from Shopify and your other ecommerce apps.
AI-based article recommendations
Some answers are too long for chat. When customers ask questions in chat, AI scans it and shares articles that contain the answer.