Improve your CX with the automation add-on
Best in-class tracking experience
Your customers are excited about their order!!! They want to see that It’s on the way, and when the package is about to hit their door. With automation add-on, you can keep your customers informed on all stages of delivery.
Convert questions into revenue
Place the most popular FAQ content in chat to create more opportunities for your customers to engage in your website. Gorgias users, like Loopearplugs, use automation add-on to build trust and add revenue from customer support.
Personalize CX with Shopify integration
Why show a long list of every potential case? Self-service in automation add-on will display only the most relevant options based on customer information such as shipment, or fulfillment status combined with your policy for returns and exchanges.