Ebooks by Gorgias

A collection of downloadable ebooks filled with strategies, data, and expert insights to improve your ecommerce customer journey.

BFCM Survival Guide for CX

Download the BFCM checklist to forecast staffing, streamline workflows, and use AI to drive revenue and deliver exceptional CX this holiday season.

Download your free checklist to help you drive revenue while delivering exceptional customer experiences this holiday season.

AI in Action: 10 Proven Strategies from Ecommerce Leaders

Ready to put AI into action? Unlock tried-and-tested AI strategies you need to drive more revenue through a faster, smarter, and more personalized customer journey.

Access the ebook and on-demand webinar replays where leaders featured in the ebook break down their most actionable strategies.

2025 Ecommerce Trends: AI Adoption and Smarter Tech Stacks

Struggling with too many tools? Learn what ecommerce professionals think about consolidating their tech stacks—the benefits, deterrents, and how AI is changing how they work.

Struggling with too many tools? Learn what ecommerce professionals think about consolidating their tech stacks—the benefits, deterrents, and how AI is changing how they work.

The Ecommerce BFCM Playbook You Actually Need Cover

The Ecommerce BFCM Playbook

It’s Not Just About Selling More — It’s About Building Long-Term Customer Loyalty. Download the ebook.

Most BFCM strategies focus on maximizing short-term gains. Sure, you’ll make some quick sales with deep discounts which everyone expects, but what happens after BFCM? This playbook is designed to drive long-term value by building relationships, not just transactions.

Behind the Hype: What Ecommerce Brands Think About AI in 2024

What do 1,100+ customer service professionals think about AI? Discover how they’re using it, its benefits, and the challenges they face.

What do 1,100+ customer service professionals think about AI? Discover how they’re using it, its benefits, and the challenges they face.

Gorgias Convert Boot Camp by Brandon Amoroso

Turn first-time shoppers into repeat customers with the power of personalization.

Turn first-time shoppers into repeat customers with the power of personalization.

Automation Power Kit 🧰 by Brandon Amoroso

A complete step-by-step guide to easily automate 30% of your support tickets!

Unlock the full potential of Gorgias Automate. A complete step-by-step guide to easily automate 30% of your support tickets!

CX UNLOCKED Guidebook by Eli Weiss

Within these pages, we'll take a deep dive into the essence of CX, unraveling the mission and vision of genuine CX excellence.

From first impressions to lasting loyalty. A comprehensive guide packed with everything you need to create magical experiences.

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