Reveni

Refunds & Exchanges.
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Reveni is the unified platform that centralizes global sales, returns, and logistics in one dashboard, integrating with major ecommerce platforms to optimize purchase and post-purchase flows.

Reveni turns returns into retention using instant solutions for an excellent post-purchase experience, risk-free for your business.

· Instant refunds: reducing friction in the return process, improving customer experience, and increasing repurchase rates.

· Instant Exchanges: ensuring that returned purchases are immediately converted into new sales, increasing retained revenue.

Reveni features multiple ntegrations with CMS, ERP, carriers and warehouses. Full connected to your systems and using AI-powered inventory availability.

Reveni Atlas is our unified global logistics solution that optimizes your operational efficiency, including cross-border operations.

Connecting Reveni with Gorgias allows you to display your customer's returns and exchanges information within your support tickets.

Keep your customer service team updated on every return so they can respond quickly to customers and provide all necessary information when needed.

Automate your customer support workflows leveraging the Reveni integration for an improved customer experience.

"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience