"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
With the Tolstoy app, Gorgias users can sync their Tolstoy videos and monitor every viewer interaction, while managing leads and audience choices through easy-to-view columns. With all of your audience interactions in one place, collecting your Tolstoy insights is a breeze.
With this integration, a new ticket will be created in Gorgias for a user interaction in the Tolstoy interactive video player.