"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
With the Tolstoy app, Gorgias users can sync their Tolstoy videos and monitor every viewer interaction, while managing leads and audience choices through easy-to-view columns. With all of your audience interactions in one place, collecting your Tolstoy insights is a breeze.
With this integration, a new ticket will be created in Gorgias for a user interaction in the Tolstoy interactive video player.