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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Deliverlitics allows you to take control of personalizing your CX by allowing you to catalog and categorize all of your customers with a few clicks. That data is then stored and shared anonymously across our network of stores, allowing you to gain shared insights on customers who have committed fraud or are policy abusers, as well as gain insights into customers who should be trusted with instant refunds, and great CX.
Integrates with your Shopify store, and provides your personalized customer data back as tags, which can enhance your workflows across all other software products.
Allows you to rate your customers and build trust, similar to uber's driver-rider rating system, making identifying problematic customers a breeze.
Aggregates data from across the network to create detailed customer profiles. These profiles help in identifying patterns across multiple brands.
