Aircall allows you to receive and place phone calls. In a few clicks, the Aircall + Gorgias integration ensures all relevant call information will be fully synced to a Gorgias ticket. This includes customer information, a link to voice recordings and voicemails, and the agent assigned to the call.
This integration allows you to:
RedRoute is the first and only plug-and-play AI voice agent featuring the most advanced voice technology on the market.
Make and receive calls as well as SMS directly on Gorgias helpdesk, while automatically logging all your customers’ call activities, texts, call recordings and voicemails.