

Consio transforms the telephone into an e-commerce revenue channel. The AI voice agent manages inbound calls 24/7, qualifies and escalates leads. For outbound calls, it launches targeted campaigns (abandoned carts, VIPs, high-value baskets) with power dialer + automated automated voicemail drop. The Phone Hub centralizes calls, summaries, and Shopify sales. Native Shopify, Klaviyo, and Gorgias integrations keep setup simple and track revenue from call to sale.
Auto-create a Gorgias ticket for every Consio call, inbound or outbound. The ticket includes the AI call summary so agents see the full phone context; no tab switching.
Smarter triage & follow-up: when caller matches a contact, it's auto-attached; inbound voicemails log as messages; your team works one ticket toward clear next steps.
One-click deep link from the ticket to the call in Consio for full details. Keep support and sales aligned around the same conversation timeline and actions.