"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
App details
Pricing
Pricing
From $30/mo (600 credits ≈ 100 min). Usage: 1 min = 6 credits ($0.10), 1 SMS = 1 credit. Unlimited agents. More at consio.ai/pricing.
More info
Documentation
Categories
Consio brings calls, SMS, and AI Voice into Gorgias so your team can manage customer conversations without switching tools. Completed calls create Gorgias tickets automatically, with call details, AI summaries, voicemail events, and missed call transcripts synced into the ticket. Agents can open the full call in Consio in one click when they need more context.
Auto-create a Gorgias ticket for every Consio call, inbound or outbound. The ticket includes the AI call summary so agents see the full phone context; no tab switching.
Smarter triage & follow-up: when caller matches a contact, it's auto-attached; inbound voicemails log as messages; your team works one ticket toward clear next steps.
One-click deep link from the ticket to the call in Consio for full details. Keep support and sales aligned around the same conversation timeline and actions.
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