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SwiftCX

The most powerful AI Assistant for your agents using ChatGPT.
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SwiftCX makes it easy to run your contact center by leveraging no-code automation to bring key operational insights where you are and assist your agents with AI enabled capabilities

You can use SwiftCX platform as Agent Copilot for drafting customer support responses. Our advanced AI copliot can help agents be more efficient

You can use SwiftCX platform to summarize historical tickets and analyze customer interactions. Our advanced Admin level features saves you time and brings new features.

"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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