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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
ClientZen automatically applies smart semantic tags at scale to all customer feedback, including tickets, reviews, calls, and more. Gain a clear understanding of what drives negative sentiment and make informed product decisions with accurate, reliable insights. ClientZen provides a holistic view of recurring issues, common questions, and top customer requests, helping you prioritize improvements and enhance your product based on the customer voice.
Save time and free your support team with automated, consistent tagging at scale. Know what drives negative sentiment and take the right product decisions.
Get a holistic view of what your customers saying without having to dig through piles of unstructured data. Complex insights made easy, no expertise needed.
Get notified on customer issues / bugs before they escalate. Spot potential feedback trends on the rise. Keep your team in the loop with ready-made VoC reports.
