ShipMonk

Order fulfillment for eCommerce businesses ready to scale.

Order fulfillment for eCommerce businesses ready to scale.

Get started with Gorgias
ShipMonkShipMonk
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/shipping/ship-monk
ShipMonk
ShipMonk
trusted partner
preferred partner

Description

From its inception in 2014, ShipMonk has operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. More information is available at www.shipmonk.com.

With ShipMonk + Gorgias integration you'll be able to:

  • Pull order fulfillment data and tracking information to Gorgias
  • Access specific orders in ShipMonk directly from the customer’s sidebar in Gorgias via deep-link

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

ShipMonk

Order fulfillment for eCommerce businesses ready to scale.

Get started with Gorgias
trusted partner
preferred partner
ShipMonk
Pricing
Free
Get a quote
This integration is free to install
in Gorgias

Overview

From its inception in 2014, ShipMonk has operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. More information is available at www.shipmonk.com.

With ShipMonk + Gorgias integration you'll be able to:

  • Pull order fulfillment data and tracking information to Gorgias
  • Access specific orders in ShipMonk directly from the customer’s sidebar in Gorgias via deep-link

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

ShipMonk

Order fulfillment for eCommerce businesses ready to scale.

Order fulfillment for eCommerce businesses ready to scale.

Get started with Gorgias
trusted partner
preferred partner
Categories
ShipMonk
Pricing
Free
Get a quote
This integration is free to install to in Gorgias

Overview

How

ShipMonk

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

ShipMonk

Order fulfillment for eCommerce businesses ready to scale.

Order fulfillment for eCommerce businesses ready to scale.

Get started with Gorgias
ShipMonkShipMonk
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/shipping/ship-monk
ShipMonk
trusted partner
preferred partner

Description

From its inception in 2014, ShipMonk has operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. More information is available at www.shipmonk.com.

With ShipMonk + Gorgias integration you'll be able to:

  • Pull order fulfillment data and tracking information to Gorgias
  • Access specific orders in ShipMonk directly from the customer’s sidebar in Gorgias via deep-link

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase