NetSuite
Sync NetSuite data into Gorgias to give your agents important customer & order information in a single tab.
NetSuite is an all-in-one cloud business management solution that helps organizations operate more effectively.
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More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/business-intelligence/netsuiteNetSuite
NetSuite is an all-in-one cloud business management solution that helps organizations operate more effectively.
Description
NetSuite is the #1 cloud ERP, encompassing financials, CRM, and ecommerce. It helps brands work more efficiently, take control of inventory and fulfillment, and bring all tools together in a unified business management suite.
With this integration, you can:
- Add over 40 NetSuite fields to a widget in the Gorgias Customer Sidebar.
- Sync customer information from NetSuite into Gorgias.
- Sync order information from NetSuite into Gorgias.
- Sync RMA information from NetSuite into Gorgias.
- View the last 10 orders that have been created or modified.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
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