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The Gorgias integration is available at no additional charge to active Onro customers. An active Onro subscription is required.
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Connect Onro with Gorgias to give customer support teams direct access to delivery information inside the Gorgias ticket sidebar.
When an agent opens a ticket, the Onro widget automatically displays the five most recent delivery orders for the connected Onro business. Agents can view the order code, delivery status, order type, service, and creation date. They can also open the customer-facing tracking page, access the shipment label, or open Onro for additional operational details.
The integration uses secure OAuth authentication and is configured once for the Gorgias workspace. It is read-only and only displays the operational delivery information needed by support agents.
View recent Onro orders and delivery statuses directly in Gorgias, helping agents answer customer questions without switching platforms.
Open tracking pages and shipment labels from the ticket sidebar to respond faster to delivery and tracking requests
Give support teams access to key delivery information while keeping order management and operational changes securely inside Onro.
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