Alloy

Alloy Automation is an ecommerce automation tool that’s like a more advanced version of Shopify Flow and Zapier.

Alloy Automation is an ecommerce automation tool that’s like a more advanced version of Shopify Flow and Zapier.

Get started with Gorgias
AlloyAlloy
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/business-intelligence/alloy
Alloy
Alloy
trusted partner
preferred partner

Description

Alloy Automation is a no-code platform for ecommerce brands to build automated workflows that save time and increase efficiency. Trigger actions in 150+ apps from customers and tickets created, plus ticket messages in Gorgias.  

Top brands use Alloy to automate tedious operations tasks and to power more personalized marketing. At the end of the day, lean teams can use automation to get more done. In addition to customized workflows, Alloy enables users to start from a library of 100+ prebuilt recipes that top users of the platform have created.

See what leading brands like Brooklinen, Bokksu, Doe Lashes, & others use.

Use cases:

  • When a customer is created in Gorgias, update it in Netsuite
  • When a ticket is created in Gorgias, send a slack message to your team
  • Insert daily shipment tracking data from your 3PL into Gorgias
  • Upload files from customers directly to Google Drive
  • Add Typeform survey data into customer profiles
  • When customers request a return, upload details as a ticket
  • Auto-create tickets for poor reviews from Stamped, Yotpo, Reviews.io, LoyaltyLion, & more
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

Alloy

Alloy Automation is an ecommerce automation tool that’s like a more advanced version of Shopify Flow and Zapier.

Get started with Gorgias
trusted partner
preferred partner
Categories
Alloy
Pricing
Free
Free and premium plans available
This integration is free to install
in Gorgias

Overview

Alloy Automation is a no-code platform for ecommerce brands to build automated workflows that save time and increase efficiency. Trigger actions in 150+ apps from customers and tickets created, plus ticket messages in Gorgias.  

Top brands use Alloy to automate tedious operations tasks and to power more personalized marketing. At the end of the day, lean teams can use automation to get more done. In addition to customized workflows, Alloy enables users to start from a library of 100+ prebuilt recipes that top users of the platform have created.

See what leading brands like Brooklinen, Bokksu, Doe Lashes, & others use.

Use cases:

  • When a customer is created in Gorgias, update it in Netsuite
  • When a ticket is created in Gorgias, send a slack message to your team
  • Insert daily shipment tracking data from your 3PL into Gorgias
  • Upload files from customers directly to Google Drive
  • Add Typeform survey data into customer profiles
  • When customers request a return, upload details as a ticket
  • Auto-create tickets for poor reviews from Stamped, Yotpo, Reviews.io, LoyaltyLion, & more
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Alloy

Alloy Automation is an ecommerce automation tool that’s like a more advanced version of Shopify Flow and Zapier.

Alloy Automation is an ecommerce automation tool that’s like a more advanced version of Shopify Flow and Zapier.

Get started with Gorgias
trusted partner
preferred partner
Categories
Alloy
Pricing
Free
Free and premium plans available
This integration is free to install to in Gorgias

Overview

How

Alloy

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Alloy

Alloy Automation is an ecommerce automation tool that’s like a more advanced version of Shopify Flow and Zapier.

Alloy Automation is an ecommerce automation tool that’s like a more advanced version of Shopify Flow and Zapier.

Get started with Gorgias
AlloyAlloy
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/business-intelligence/alloy
Alloy
trusted partner
preferred partner
Categories
Pricing
Free
Free and premium plans available

Description

Alloy Automation is a no-code platform for ecommerce brands to build automated workflows that save time and increase efficiency. Trigger actions in 150+ apps from customers and tickets created, plus ticket messages in Gorgias.  

Top brands use Alloy to automate tedious operations tasks and to power more personalized marketing. At the end of the day, lean teams can use automation to get more done. In addition to customized workflows, Alloy enables users to start from a library of 100+ prebuilt recipes that top users of the platform have created.

See what leading brands like Brooklinen, Bokksu, Doe Lashes, & others use.

Use cases:

  • When a customer is created in Gorgias, update it in Netsuite
  • When a ticket is created in Gorgias, send a slack message to your team
  • Insert daily shipment tracking data from your 3PL into Gorgias
  • Upload files from customers directly to Google Drive
  • Add Typeform survey data into customer profiles
  • When customers request a return, upload details as a ticket
  • Auto-create tickets for poor reviews from Stamped, Yotpo, Reviews.io, LoyaltyLion, & more
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase