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Voila

Show live tracking info for all your tickets!
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Voila’s Gorgias integration puts real-time shipment tracking right where your team needs it directly within support tickets. No tab switching, no delays. Just instant access to delivery updates for faster resolutions and happier customers.

Setup is effortless: connect your Voila account in a few clicks—no messy API keys, no developer needed.

Easily access real-time tracking updates directly within support tickets to quickly resolve shipping issues.

Say goodbye to platform-hopping—shipment details are automatically surfaced exactly where your team needs them most.

Connect effortlessly with a secure, streamlined setup—no need to copy credentials or manually configure settings.

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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