ShipInsure

We simplify post purchase issues
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It's Free! ShipInsure provides this App to merchants at no extra cost.

Experience excellence with ShipInsure, the unparalleled solution that empowers every merchant to effortlessly provide shipping protection and carbon offset options. With this Gorgias App, you will be able to not only view customer's orders and claim statut, you can also submit a claim on their behalf with just a click.

Effortless Claims Filing:

Merchants empowered with ShipInsure + Gorgias can seamlessly file claims for customers. Simplified process ensures prompt resolution.

Enhanced Customer Experience:

ShipInsure integrates with Gorgias for seamless claims. Swift resolution, loyal customers, efficient support.

Faster Ticket Resolution:

ShipInsure speeds claims + inquiries resolution. Streamlined process, reduced wait times, improved efficiency.

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience