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Onepilot

Reinventing customer care
Get started with Gorgias
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This integration is free to use.
Categories
Data Management

Outsourced customer care done right.

Bring answers to your users. 100% human, instant and 24/7. Across all channels. Native agents. In all languages.


The integration makes your Onepilot heroes even more efficient by fetching your Gorgias tickets so they can be solved directly from the Onepilot platform.

By securely collecting your tickets, the Onepilot integration makes sure your heroes have access to the right knowledge for the right ticket.

Data is key: the Onepilot integration allows you to access Gorgias's granular analytics directly from your Onepilot dashboard.

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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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