RetentionX

Increase lifetime value and customer retention with automation

Increase lifetime value and customer retention with automation

Get started with Gorgias
RetentionXRetentionX
More information soon. In the meantime, visit the following documentation page:
https://retentionx.zendesk.com/hc/en-us/articles/7368136609436
RetentionX
RetentionX
trusted partner
preferred partner
Pricing
Free
No annual contract. No hidden fees. Only pay $0.01 per active customer. Active customers are customers that have placed an order within the last 12 months.
$0.01 per active customer
Yes
RetentionX
RetentionX
RetentionX
RetentionX
RetentionX

Description

Increase your customer retention. All the tools and analyses you need to improve your LTV.

Customers share their preferences, needs, and wants every time they interact with your brand. RetentionX collects all customer data, prepares it in ready-to-use analyses and allows you to feed all generated insights back into your marketing stack. This enables you to sustainably improve LTV and customer retention by better understanding your customers and optimizing the customer journey across email, SMS and marketing channels. All in one software.

  • Find out who is predicted to churn when and determine what might make them stay
  • Win back lost customers. Personalize recovery strategies with ideal offers
  • Improve LTV already in the customer acquisition phase & create quality audiences
  • Improve sell-through, margins and identify products that lead to maximum LTV
  • Integrate RetentionX into the stack of tools you rely on. No more copy-paste

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

RetentionX

Increase lifetime value and customer retention with automation

$0.01 per active customer

Get started with Gorgias
trusted partner
preferred partner
RetentionX
Pricing
Free
No annual contract. No hidden fees. Only pay $0.01 per active customer. Active customers are customers that have placed an order within the last 12 months.
This integration is free to install
in Gorgias
$0.01 per active customer
Yes

Overview

Increase your customer retention. All the tools and analyses you need to improve your LTV.

Customers share their preferences, needs, and wants every time they interact with your brand. RetentionX collects all customer data, prepares it in ready-to-use analyses and allows you to feed all generated insights back into your marketing stack. This enables you to sustainably improve LTV and customer retention by better understanding your customers and optimizing the customer journey across email, SMS and marketing channels. All in one software.

  • Find out who is predicted to churn when and determine what might make them stay
  • Win back lost customers. Personalize recovery strategies with ideal offers
  • Improve LTV already in the customer acquisition phase & create quality audiences
  • Improve sell-through, margins and identify products that lead to maximum LTV
  • Integrate RetentionX into the stack of tools you rely on. No more copy-paste

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

RetentionX

Increase lifetime value and customer retention with automation

Increase lifetime value and customer retention with automation

Get started with Gorgias
trusted partner
preferred partner
Categories
RetentionX
Pricing
Free
No annual contract. No hidden fees. Only pay $0.01 per active customer. Active customers are customers that have placed an order within the last 12 months.
This integration is free to install to in Gorgias
$0.01 per active customer
Yes

Overview

How

RetentionX

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

RetentionX

Increase lifetime value and customer retention with automation

Increase lifetime value and customer retention with automation

Get started with Gorgias
RetentionXRetentionX
More information soon. In the meantime, visit the following documentation page:
https://retentionx.zendesk.com/hc/en-us/articles/7368136609436
RetentionX
trusted partner
preferred partner
Pricing
Free
No annual contract. No hidden fees. Only pay $0.01 per active customer. Active customers are customers that have placed an order within the last 12 months.
$0.01 per active customer
Yes

Description

Increase your customer retention. All the tools and analyses you need to improve your LTV.

Customers share their preferences, needs, and wants every time they interact with your brand. RetentionX collects all customer data, prepares it in ready-to-use analyses and allows you to feed all generated insights back into your marketing stack. This enables you to sustainably improve LTV and customer retention by better understanding your customers and optimizing the customer journey across email, SMS and marketing channels. All in one software.

  • Find out who is predicted to churn when and determine what might make them stay
  • Win back lost customers. Personalize recovery strategies with ideal offers
  • Improve LTV already in the customer acquisition phase & create quality audiences
  • Improve sell-through, margins and identify products that lead to maximum LTV
  • Integrate RetentionX into the stack of tools you rely on. No more copy-paste

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase