"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Customers share their preferences, needs, and wants every time they interact with your brand. RetentionX collects all customer data, prepares it in ready-to-use analyses and allows you to feed all generated insights back into your marketing stack. This enables you to sustainably improve LTV and customer retention by better understanding your customers and optimizing the customer journey across email, SMS and marketing channels. All in one software.