Gobot

Enables seamless conversation handoff to live agents between Gobot’s Conversational AI zero-party data experiences and Gorgias.

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Gobot helps fast-growing Shopify stores convert more shoppers and reduce support burden with beautiful guided selling quizzes and AI-powered support chatbots.

This integration with Gorgias enables seamless conversation handoff to live agents between Gobot’s Conversational AI zero-party data experiences and Gorgias.

Accelerate eCommerce growth and personalize marketing by collecting and leveraging zero-party data with Gobot.
Help shoppers find the right products with Guided Shopping quizzes. If shoppers have questions about recommended products, seamlessly send recommendation data into Gorgias so a rep can respond and address via chat or email.
Collect post-purchase survey data and automatically connect select customers with questions/feedback to support reps in Gorgias.
Automate repetitive customer support inquiries with Gobot’s AI Support Automation and seamlessly transition to Gorgias live chat or email support for those who require human assistance.
Fully integrates with your favorite eCommerce tech stack.
No-code platform combined with white-glove customer support.

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Don’t just take our word for it...

At 6pm on the second day of Black Friday week, our CX agent said: ‘Alright, I’ll see you tomorrow. We’re at inbox zero.’ Without Automate, that wouldn’t happen.

Ron Shah

CEO and Co-Founder

Obvi

Now, customers can self-serve for 50% of interactions. It's a win-win: Our team has double the time to focus on tickets that need human attention, and customers are getting much faster responses.