Gobot

Gobot helps fast-growing Shopify stores convert more shoppers and reduce support burden with beautiful guided selling quizzes and AI-powered support chatbots.

This integration with Gorgias enables seamless conversation handoff to live agents between Gobot’s Conversational AI zero-party data experiences and Gorgias.

• Accelerate eCommerce growth and personalize marketing by collecting and leveraging zero-party data with Gobot.
• Help shoppers find the right products with Guided Shopping quizzes. If shoppers have questions about recommended products, seamlessly send recommendation data into Gorgias so a rep can respond and address via chat or email.
• Collect post-purchase survey data and automatically connect select customers with questions/feedback to support reps in Gorgias.
• Automate repetitive customer support inquiries with Gobot’s AI Support Automation and seamlessly transition to Gorgias live chat or email support for those who require human assistance.
• Fully integrates with your favorite eCommerce tech stack.
• No-code platform combined with white-glove customer support.

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