Gobot helps fast-growing Shopify stores convert more shoppers and reduce support burden with beautiful guided selling quizzes and AI-powered support chatbots.
This integration with Gorgias enables seamless conversation handoff to live agents between Gobot’s Conversational AI zero-party data experiences and Gorgias.
- Accelerate eCommerce growth and personalize marketing by collecting and leveraging zero-party data with Gobot.
- Help shoppers find the right products with Guided Shopping quizzes. If shoppers have questions about recommended products, seamlessly send recommendation data into Gorgias so a rep can respond and address via chat or email.
- Collect post-purchase survey data and automatically connect select customers with questions/feedback to support reps in Gorgias.
- Automate repetitive customer support inquiries with Gobot’s AI Support Automation and seamlessly transition to Gorgias live chat or email support for those who require human assistance.
- Fully integrates with your favorite eCommerce tech stack.
- No-code platform combined with white-glove customer support.