Gobot

Enables seamless conversation handoff to live agents between Gobot’s Conversational AI zero-party data experiences and Gorgias.

Get started with Gorgias

Overview

Gobot helps fast-growing Shopify stores convert more shoppers and reduce support burden with beautiful guided selling quizzes and AI-powered support chatbots.

This integration with Gorgias enables seamless conversation handoff to live agents between Gobot’s Conversational AI zero-party data experiences and Gorgias.

Accelerate eCommerce growth and personalize marketing by collecting and leveraging zero-party data with Gobot.
Help shoppers find the right products with Guided Shopping quizzes. If shoppers have questions about recommended products, seamlessly send recommendation data into Gorgias so a rep can respond and address via chat or email.
Collect post-purchase survey data and automatically connect select customers with questions/feedback to support reps in Gorgias.
Automate repetitive customer support inquiries with Gobot’s AI Support Automation and seamlessly transition to Gorgias live chat or email support for those who require human assistance.
Fully integrates with your favorite eCommerce tech stack.
No-code platform combined with white-glove customer support.

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“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”

Dave Szymaszek - Head of Customer Experience @ Marine Layer

We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.

Guita Gopalan - Chief Revenue Officer @ Ellana

“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”

Danny Taing - Founder & CEO @ Bokksu

“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”

Amanda - Director of Operations @ Darn Good Yarn

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All of your customer support channels in one place

Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.

Social Media

Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.

Live Chat

Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Browse apps

Gobot

Enables seamless conversation handoff to live agents between Gobot’s Conversational AI zero-party data experiences and Gorgias.

The Guided Shopping AI Quiz Platform

Get started with Gorgias

Overview

How

Gobot

x Gorgias works together

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”

Dave Szymaszek - Head of Customer Experience @ Marine Layer

We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.

Guita Gopalan - Chief Revenue Officer @ Ellana

“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”

Danny Taing - Founder & CEO @ Bokksu

“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”

Amanda - Director of Operations @ Darn Good Yarn