This app integrates OpenAI's GPT-4 with Gorgias to boost agent productivity and elevate response quality. It analyzes recent customer-agent conversations and offers context-aware reply suggestions, grammar corrections, tone adjustments, translations, and content rewrites, all with a single click inside the Gorgias workspace.
With this app, agents can:
-Instantly generate AI-powered suggested replies
-Correct grammar and polish messages
-Rewrite responses to sound more concise, professional, friendly, or empathetic
-Translate messages into Spanish or French
-Rephrase content specifically for social media responses
-Instantly generate AI-powered suggested replies
-Correct grammar and polish messages
-Rewrite responses to sound more professional, friendly, or empathetic