"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Send event-based CSAT, NPS, or CES email surveys when a ticket is updated or closed in Gorgias and export survey responses back to Gorgias as customer properties.
Automatically trigger CSAT or NPS surveys based on ticket closures and export survey responses back to Gorgias as enriched customer properties for actionable insights.
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