Browse apps

Hark

Context to drive efficiency your team and customers will love.

Context to drive efficiency your team and customers will love.

Get started with Gorgias
Connect your Hark account
HarkHark
More information soon. In the meantime, visit the following documentation page:
Hark
Hark
trusted partner
preferred partner
Categories
Chat
BI & Analytics Tools
Loyalty & Retention
Pricing
Free
Please contact Hark for pricing details. hello@sendhark.com
Free 30 day trial
Developed by
Hark
Email support
Call support
More info
Documentation
Privacy Policy
Report this app
Hark
Hark
Hark
Hark
Hark
Hark
Hark
Hark
Hark
Hark
Hark
Hark
Hark
Hark
Hark

Description

The future of customer service is here with Hark!

Save money by boosting agent efficiency while delighting your customers with a new post purchase experience.

Our new, one of a kind platform works as a channel contextualization engine that utilizes video, audio and more in an intuitive way leaving your customers feeling heard and your agents feeling empowered.

Hark's dynamic workflow solution ensures all relevant data for specific inquiries is captured up front from your customers and delivered to your agents in a uniform way with full context to take action.

Our customers enjoy:

  • 40% reduction in cost per ticket
  • 25% increase in 1-touch resolution rate
  • 25% increase in CSAT

Further, Hark's reporting and analytics allow your company to understand your customers in a way they never have before. Integrate Hark into Gorgias and start realizing the value from day one!

For more information, contact: hello@sendhark.com

‍

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase

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Browse apps

Hark

Context to drive efficiency your team and customers will love.

Get started with Gorgias
trusted partner
preferred partner
Categories
Chat
BI & Analytics Tools
Loyalty & Retention
Hark
Pricing
Free
Please contact Hark for pricing details. hello@sendhark.com
This integration is free to install
in Gorgias
Free 30 day trial
Developed by
Hark
Contact Partner
More info
Documentation
Privacy Policy

Overview

The future of customer service is here with Hark!

Save money by boosting agent efficiency while delighting your customers with a new post purchase experience.

Our new, one of a kind platform works as a channel contextualization engine that utilizes video, audio and more in an intuitive way leaving your customers feeling heard and your agents feeling empowered.

Hark's dynamic workflow solution ensures all relevant data for specific inquiries is captured up front from your customers and delivered to your agents in a uniform way with full context to take action.

Our customers enjoy:

  • 40% reduction in cost per ticket
  • 25% increase in 1-touch resolution rate
  • 25% increase in CSAT

Further, Hark's reporting and analytics allow your company to understand your customers in a way they never have before. Integrate Hark into Gorgias and start realizing the value from day one!

For more information, contact: hello@sendhark.com

‍

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Hark

Context to drive efficiency your team and customers will love.

Context to drive efficiency your team and customers will love.

Get started with Gorgias
trusted partner
preferred partner
Categories
Hark
Pricing
Free
Please contact Hark for pricing details. hello@sendhark.com
This integration is free to install to in Gorgias
Free 30 day trial
Developed by
Hark
Contact Partner
More info
Documentation
Privacy Policy

Overview

How

Hark

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Hark

Context to drive efficiency your team and customers will love.

Context to drive efficiency your team and customers will love.

Get started with Gorgias
Connect your account
HarkHark
More information soon. In the meantime, visit the following documentation page:
Hark
trusted partner
preferred partner
Categories
Chat
BI & Analytics Tools
Loyalty & Retention
Pricing
Free
Please contact Hark for pricing details. hello@sendhark.com
Free 30 day trial
Developed by
Hark
Email support
Call support
More info
Documentation
Privacy Policy
Report this app

Description

The future of customer service is here with Hark!

Save money by boosting agent efficiency while delighting your customers with a new post purchase experience.

Our new, one of a kind platform works as a channel contextualization engine that utilizes video, audio and more in an intuitive way leaving your customers feeling heard and your agents feeling empowered.

Hark's dynamic workflow solution ensures all relevant data for specific inquiries is captured up front from your customers and delivered to your agents in a uniform way with full context to take action.

Our customers enjoy:

  • 40% reduction in cost per ticket
  • 25% increase in 1-touch resolution rate
  • 25% increase in CSAT

Further, Hark's reporting and analytics allow your company to understand your customers in a way they never have before. Integrate Hark into Gorgias and start realizing the value from day one!

For more information, contact: hello@sendhark.com

‍

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase

Similar Integrations

See all

Stateset ReSponse

Speed Up your Customer Service Responses through AI

Thank You AI

New! Solve Thank You tickets with GPT4 AI.

Dedication Agents

The Best Customer Service Solution For Your Brand

Influence.io

Loyalty & Referrals