preferred partner

Where Marketing & Customer Experience Unite

Level up Klaviyo's marketing power with Gorgias to deliver delightful customer experiences backed by data.

Where Marketing & Customer Experience Unite

Provide rapid and personalized support to your shoppers without switching tabs all day long.

Helping 15,000 ecommerce brands automate CX with the power of AI

Fuel your support team with marketing data

Get the full picture in one place

Access shopper profiles directly from Gorgias's Customer Sidebar, including customer properties, contact details, and analytics. No more platform-hopping, just the essentials.

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Dive into customer lists and segments in a snap

Instantly see which subscription lists and campaigns your customers are part of, ensuring you're always on the same page.

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Amplify Klaviyo SMS campaign impact

Engage customers from your Klaviyo SMS list, offer coupons, tag tickets, and target segments effortlessly.

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Drive more revenue and win back shoppers

Maximize customer lifetime value by proactively addressing issues with detractors or offering recommendations based on analytics like AOV, churn probability, and predicted CLV.

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Streamline your Klaviyo Reviews workflow

Don't let negative reviews tarnish your brand. Our integration helps you automatically create tickets for negative feedback, allowing you to address issues swiftly and maintain your brand's reputation.

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Deliver personalized interactions with your customers

Complete Customer Picture

View comprehensive profiles including email, name, phone number, segments, and lists within Gorgias.

Convert Bad Reviews into Tickets

Create a Gorgias ticket whenever a customer leaves a Klaviyo Reviews rating that meets a merchant's threshold.

Deliver faster ticket responses

Sync replies from Klaviyo SMS & emails to Gorgias and hosts all customer conversations in one place.

Avoid sending the wrong messages

Pause Klaviyo campaigns and flows to customers with ‘Opened Tickets’ in Gorgias

Don't just take our word for it...

Having the Gorgias + Klaviyo integration has helped provide a service to our customers that we did not have before. Our customer service department is now able to provide a near-instant response via text message without having to exit Gorgias. This feature has made the entire process of getting to these tickets so effortless and much more efficient.

Jessica Robles

Jessica Robles

Customer Experience Analyst

at

Berkey Filters

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