Klaviyo

Streamline customer support with real-time conversations via Klaviyo SMS, and sync data from Gorgias to further target your customers in Klaviyo.

Klaviyo is a customer data and marketing automation platform that makes it easy use transactional and behavioral data to power highly-targeted customer and prospect communications.

Get started with Gorgias
KlaviyoKlaviyo
More information soon. In the meantime, visit the following documentation page:
https://help.klaviyo.com/hc/en-us/articles/4408023789083-How-to-Integrate-with-Gorgias
Klaviyo
Klaviyo
trusted partner
preferred partner

Description

Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions—so you can talk to every customer like you know them, and grow your business on your own terms. 

With this integration, you can service your customers from Gorgias and sync communications with Klaviyo SMS Conversations, without having to toggle between applications, as well as include Gorgias events in your Klaviyo Campaigns and Analytics dashboards.

Leveraging this integration will allow you to:

Save time & work more efficiently

Provide customer support via Klaviyo SMS conversations & minimize back-and-forth between systems.

Respond to support messages more quickly 

Inbound messages in Klaviyo automatically lead to ticket creations in Gorgias, allowing support agents to provide a solution directly.

Increase customer satisfaction

Fast and helpful support will leave your customers raving about your brand

Target campaigns based on customer support interactions, including: 

  • Promoting sales or new products to customers who had positive support experiences to drive incremental revenue
  • Excluding customers with open support tickets from promotional campaigns
  • Sending discounts to win back customers who reported poor support experiences
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
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Klaviyo

Streamline customer support with real-time conversations via Klaviyo SMS, and sync data from Gorgias to further target your customers in Klaviyo.

Get started with Gorgias
trusted partner
preferred partner
Klaviyo
Pricing
Free
Free and premium plans available
This integration is free to install
in Gorgias

Overview

Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions—so you can talk to every customer like you know them, and grow your business on your own terms. 

With this integration, you can service your customers from Gorgias and sync communications with Klaviyo SMS Conversations, without having to toggle between applications, as well as include Gorgias events in your Klaviyo Campaigns and Analytics dashboards.

Leveraging this integration will allow you to:

Save time & work more efficiently

Provide customer support via Klaviyo SMS conversations & minimize back-and-forth between systems.

Respond to support messages more quickly 

Inbound messages in Klaviyo automatically lead to ticket creations in Gorgias, allowing support agents to provide a solution directly.

Increase customer satisfaction

Fast and helpful support will leave your customers raving about your brand

Target campaigns based on customer support interactions, including: 

  • Promoting sales or new products to customers who had positive support experiences to drive incremental revenue
  • Excluding customers with open support tickets from promotional campaigns
  • Sending discounts to win back customers who reported poor support experiences
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Klaviyo

Streamline customer support with real-time conversations via Klaviyo SMS, and sync data from Gorgias to further target your customers in Klaviyo.

Klaviyo is a customer data and marketing automation platform that makes it easy use transactional and behavioral data to power highly-targeted customer and prospect communications.

Get started with Gorgias
trusted partner
preferred partner
Categories
Klaviyo
Pricing
Free
Free and premium plans available
This integration is free to install to in Gorgias

Overview

How

Klaviyo

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Klaviyo

Streamline customer support with real-time conversations via Klaviyo SMS, and sync data from Gorgias to further target your customers in Klaviyo.

Klaviyo is a customer data and marketing automation platform that makes it easy use transactional and behavioral data to power highly-targeted customer and prospect communications.

Get started with Gorgias
KlaviyoKlaviyo
More information soon. In the meantime, visit the following documentation page:
https://help.klaviyo.com/hc/en-us/articles/4408023789083-How-to-Integrate-with-Gorgias
Klaviyo
trusted partner
preferred partner

Description

Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions—so you can talk to every customer like you know them, and grow your business on your own terms. 

With this integration, you can service your customers from Gorgias and sync communications with Klaviyo SMS Conversations, without having to toggle between applications, as well as include Gorgias events in your Klaviyo Campaigns and Analytics dashboards.

Leveraging this integration will allow you to:

Save time & work more efficiently

Provide customer support via Klaviyo SMS conversations & minimize back-and-forth between systems.

Respond to support messages more quickly 

Inbound messages in Klaviyo automatically lead to ticket creations in Gorgias, allowing support agents to provide a solution directly.

Increase customer satisfaction

Fast and helpful support will leave your customers raving about your brand

Target campaigns based on customer support interactions, including: 

  • Promoting sales or new products to customers who had positive support experiences to drive incremental revenue
  • Excluding customers with open support tickets from promotional campaigns
  • Sending discounts to win back customers who reported poor support experiences
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase