Instagram

Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.

Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.

Get started with Gorgias
InstagramInstagram
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/facebook-messenger/connect-your-social-channels-facebook-instagram
Instagram
Instagram
trusted partner
preferred partner

Description

Integrate your Instagram account(s) with Gorgias to reply to mentions, messages, comments, and ad comments right from your helpdesk. Not only will you never miss a chance to engage with your audience, but you'll get the full context of who you're replying to, including past conversations and comments, order history, reviews they've left, and more! Plus you can automate up to 20% of the most common social replies thanks to our automation tools like Rules and Macros.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
bokksubokksu
campus proteincampus protein
love your melonlove your melon
Marine LayerMarine Layer
Browse apps

Instagram

Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.

Get started with Gorgias
trusted partner
preferred partner
Instagram
Pricing
Free
Free
This integration is free to install
in Gorgias

Overview

Integrate your Instagram account(s) with Gorgias to reply to mentions, messages, comments, and ad comments right from your helpdesk. Not only will you never miss a chance to engage with your audience, but you'll get the full context of who you're replying to, including past conversations and comments, order history, reviews they've left, and more! Plus you can automate up to 20% of the most common social replies thanks to our automation tools like Rules and Macros.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Instagram

Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.

Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.

Get started with Gorgias
trusted partner
preferred partner
Categories
Instagram
Pricing
Free
Free
This integration is free to install to in Gorgias

Overview

How

Instagram

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Instagram

Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.

Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.

Get started with Gorgias
InstagramInstagram
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/facebook-messenger/connect-your-social-channels-facebook-instagram
Instagram
trusted partner
preferred partner

Description

Integrate your Instagram account(s) with Gorgias to reply to mentions, messages, comments, and ad comments right from your helpdesk. Not only will you never miss a chance to engage with your audience, but you'll get the full context of who you're replying to, including past conversations and comments, order history, reviews they've left, and more! Plus you can automate up to 20% of the most common social replies thanks to our automation tools like Rules and Macros.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase