Instagram

Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.

Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.

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More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/facebook-messenger/connect-your-social-channels-facebook-instagram
Instagram
Instagram

Description

Integrate your Instagram account(s) with your Gorgias helpdesk to reply to mentions, messages, comments, and ad comments right from dashboard. Not only will you never miss a chance to engage with your audience, but you'll get the full context of who you're replying to, including past conversations and comments, order history, reviews they've left, and more! Plus you can automate up to 20% of the most common social replies thanks to our automation tools like Rules and Macros.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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