Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.
Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.
Get started with Gorgias
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More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/facebook-messenger/connect-your-social-channels-facebook-instagramInstagram
Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.
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Description
Integrate your Instagram account(s) with Gorgias to reply to mentions, messages, comments, and ad comments right from your helpdesk. Not only will you never miss a chance to engage with your audience, but you'll get the full context of who you're replying to, including past conversations and comments, order history, reviews they've left, and more! Plus you can automate up to 20% of the most common social replies thanks to our automation tools like Rules and Macros.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
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