Fera

Beautiful, simple reviews

Beautiful, simple reviews

Get started with Gorgias
FeraFera
More information soon. In the meantime, visit the following documentation page:
https://help.fera.ai/en/articles/6157496-gorgias-integration
Fera
Fera
trusted partner
preferred partner
Categories
Pricing
Free
Free Plan with limited features; Paid plans starting at $7/mo with yearly billing options.
14 days

Description


About Fera

Fera helps you easily show & grow reviews that look great and are trusted by more shoppers.

Fera Highlights

With Fera, you can:

  • Add, import, manage and moderate your customer reviews, photos & videos easily.
  • Show great-looking customer review lists, ratings, photos/videos & more in your storefront.
  • Use one-time and automatic review requests to get more customer reviews, photos, and videos.

What are Fera's top features?

  • Import reviews from Google, Facebook, Trustpilot, Etsy and more!
  • Send automatic review request emails
  • Display customer photos/video reviews
  • Customize review widgets to match your brand
  • Automatically have reviews and ratings show in Google Shopping and Google Search

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

Fera

Beautiful, simple reviews

Get started with Gorgias
trusted partner
preferred partner
Categories
Fera
Pricing
Free
Free Plan with limited features; Paid plans starting at $7/mo with yearly billing options.
This integration is free to install
in Gorgias
14 days

Overview


About Fera

Fera helps you easily show & grow reviews that look great and are trusted by more shoppers.

Fera Highlights

With Fera, you can:

  • Add, import, manage and moderate your customer reviews, photos & videos easily.
  • Show great-looking customer review lists, ratings, photos/videos & more in your storefront.
  • Use one-time and automatic review requests to get more customer reviews, photos, and videos.

What are Fera's top features?

  • Import reviews from Google, Facebook, Trustpilot, Etsy and more!
  • Send automatic review request emails
  • Display customer photos/video reviews
  • Customize review widgets to match your brand
  • Automatically have reviews and ratings show in Google Shopping and Google Search

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Fera

Beautiful, simple reviews

Beautiful, simple reviews

Get started with Gorgias
trusted partner
preferred partner
Categories
Fera
Pricing
Free
Free Plan with limited features; Paid plans starting at $7/mo with yearly billing options.
This integration is free to install to in Gorgias
14 days

Overview

How

Fera

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Fera

Beautiful, simple reviews

Beautiful, simple reviews

Get started with Gorgias
FeraFera
More information soon. In the meantime, visit the following documentation page:
https://help.fera.ai/en/articles/6157496-gorgias-integration
Fera
trusted partner
preferred partner
Categories
Pricing
Free
Free Plan with limited features; Paid plans starting at $7/mo with yearly billing options.
14 days

Description


About Fera

Fera helps you easily show & grow reviews that look great and are trusted by more shoppers.

Fera Highlights

With Fera, you can:

  • Add, import, manage and moderate your customer reviews, photos & videos easily.
  • Show great-looking customer review lists, ratings, photos/videos & more in your storefront.
  • Use one-time and automatic review requests to get more customer reviews, photos, and videos.

What are Fera's top features?

  • Import reviews from Google, Facebook, Trustpilot, Etsy and more!
  • Send automatic review request emails
  • Display customer photos/video reviews
  • Customize review widgets to match your brand
  • Automatically have reviews and ratings show in Google Shopping and Google Search

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase