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Fera

Easily collect and display product reviews, photos and videos.
Get started with Gorgias
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Free Plan with limited features; Paid plans starting at $7/mo with yearly billing options.
Categories
Reviews & UGC

About Fera

Fera makes it easy to showcase & grow trusted reviews that attract more customers.

With Fera, you can:

  • Import and sync reviews from Amazon, Google, Etsy, and more.
  • Send automated review requests to collect feedback effortlessly.
  • Showcase customer photos and videos to enhance your listings.
  • Customize review widgets to seamlessly match your store's design.
  • Display reviews in Google and Google Shopping without any extra effort.

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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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