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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
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This integration is included with Junip’s Standard and Pro plans.
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Gather more reviews & use them everywhere that matters. Junip's mobile first review platform helps you meet customers where, when & how they're most likely to review (ie/ on their phone) while displaying reviews on your storefront as well as across important channels such as Google Shopping & Meta Shops. Manage reviews without pulling out your hair with in-depth analytics, featured reviews, notes, replies, custom questions, product grouping & of course - Gorgias!
Manage reviews without hopping between apps. Our Junip + Gorgias integration allows customer service teams to engage without reviews without distrupting their workflow.
Automatically create tickets based on certain conditions. Ex: choose to send all negative reviews with a 2 star or lower rating to Gorgias.
Reply to reviews publicly or privately. Take action on reviews by replying publicly (to display with your reviews), or privately within your ticket in Gorgias.
