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Win back customers with Gorgias & Yotpo

Quickly respond to negative reviews by managing Yotpo data directly in the Gorgias widget for personalized support across any channel.

Win back customers with Gorgias & Yotpo

Provide rapid and personalized support to your shoppers without switching tabs all day long.

Helping 15,000 ecommerce brands automate CX with the power of AI

Personalized customer conversations based on reviews

View product reviews directly in the Gorgias widget to quickly gauge customer sentiment and enable personalized interactions.

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Don’t Leave negative reviews Unanswered

Empower your agents to win back customers who leave negative reviews and use macros to solve them quickly. By offering product discounts as a gesture of goodwill, they can turn dissatisfied customers into loyal fans.

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Reply to Yotpo reviews right from Gorgias

Respond to reviews directly from Gorgias, publicly or privately in Yotpo, and show customers you care.

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Engage with customer reviews and elevate your customer support game

Enhanced Customer Insights

Get the full context and view customer purchase history, loyalty points, and website reviews from the customer sidebar.

Review Management

Access comprehensive customer review details, including average sentiment and rating, and top topics to engage with customers in one place.

Automated Ticket Generation

Easily moderate and track all customer reviews, as Gorgias automatically generates tickets for incoming reviews.

Streamlined Responses

Agents can respond to reviews publicly or privately with the help of comprehensive customer data and Macros.