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Yotpo

Display relevant customer information and the latest reviews left by customers in Gorgias.
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Free and premium plans available.

Yotpo is an eCommerce marketing platform with the most advanced solutions for customer reviews, visual marketing, loyalty, referrals, and SMS marketing.

From approving a product review to updating reward points of a specific customer, allow your support agents to manage product reviews, questions, loyalty plans, and referrals without leaving Gorgias.

Connect Yotpo with Gorgias to:

  • Display customer's Yotpo data in Gorgias customer Activity Sidebar such as loyalty points, provided ratings, latest reviews, etc.
  • Manage customer loyalty plans (change point balance, assign VIP tier, honor redemptions, and send rewards) from the Gorgias sidebar.
  • Respond to a question with an answer either publicly or privately as new tickets.
  • Moderate customer reviews (product and site) and questions from within Gorgias as new tickets.
  • Request reviews from a customer.

Don’t just take our word for it...

Kirby Allison

Monday used to be the hectic day. We were flooded with the influx of inquiries and we needed to keep up with everything. With Gorgias Automate, shoppers get their answers solved, even outside of business hours.

Addison Debter

Addison Debter

Head of Customer Service

at

Kirby Allison

Ekster

Our peak seasons are Father's Day, Black Friday, and Christmas. With Gorgias Automate, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas.

Shauna Clearly

Shauna Clearly

Head of Ecommerce

at

Ekster

mnml

Having quick access to previous order info in the helpdesk is super convenient and helps us turn our support agents into sales people.

Ian ANderson

Ian ANderson

Operation Manager

at

mnml

Marine Layer

Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.

Dave Szymaszek

Dave Szymaszek

Head of Customer Experience

at

Marine Layer