Over 3,000 high-growth Shopify retailers use Okendo to build shopper trust and excitement, showcase customer experiences and compel buying action.
With Gorgias and Okendo, you can set it up so that whenever a customer leaves a negative review on your website, a ticket will automatically be created. You can also add any other rule to trigger the ticket creation in Gorgias.
The ticket triggered by negative comment(s), for instance, also displays the review, so that your support team has access to all the necessary information to deal with the issue.
Tolstoy is an interactive video platform, helping users create meaningful and personal conversations at scale.
Automatically answers customer product questions by getting answers from your product descriptions, specifications, Q&A content, or verified customer answers (as desired). Also attracts new customers who are asking similar questions on Google.