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Okendo
Used daily by 
9,345
+ DTC brands

Okendo
Okendo

Okendo
Okendo
 + 
Gorgias

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Okendo

Create tickets in Gorgias for Okendo product reviews to follow up with every customers.

Marketing app for product reviews & UGC

Get started with Gorgias
OkendoOkendo
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/reward-and-loyalty/okendo
Okendo
Okendo
trusted partner
preferred partner
Categories
Pricing
Free
Plans start at $29/month
14-day free trial

Description

What is Okendo?

Okendo is a customer marketing platform and an Official Google Reviews partner that helps brands capture and showcase high-impact social proof such as product ratings & reviews, customer photos & videos, and Q&A messageboards.

Who uses Okendo?

Okendo is for high-growth consumer brands such as Netflix, SKIMS, Thermomix, and Bali Body that want to elevate their marketing efforts with the power of reviews and social proof.

What are Okendo's top features?

  1. Review request emails: Configure triggers to send automated request emails at the perfect time
  2. Customer photos/video reviews: Let customers visually showcase their experiences by adding photos and videos to their reviews
  3. Review displays: Extensive range of widgets to showcase user-generated content at strategic locations throughout the buyer’s journey
  4. Marketing tools: Push review content to Google Search, Google Shopping, Facebook and Instagram to drive qualified shopper traffic
  5. Third-Party integrations: Sync Okendo to your existing tech stack without missing a beat
  6. Analytics & insights: Email performance analytics, sentiment analysis, natural language processing and review performance dashboards

How customizable is it?

All customer-facing aspects can be customized to ensure brand alignment including:

  1. Review display widgets
  2. Review request emails
  3. Review capture forms

What else should I know?

  1. Customer Success - Our Customer Success team provides hands-on support and guidance for installing and using Okendo
  2. Fast Widgets - The Okendo display widgets are the fastest in the industry and are relentlessly optimized for onsite performance
  3. Headless Support - Okendo is compatible with all leading headless languages and frameworks
  4. Review Syndication - Okendo has partnered with various 3rd parties to enable review syndication to many of the world's largest big-box retailers
  5. API - Access to Okendo's suite of APIs is available for merchants on the Advanced plan and above

Integrates with

Smile, Zendesk, Gorgias, LoyaltyLion, Klaviyo, Postscript, Attentive, and many more.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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