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Customer journey marketing, data and analytics platform
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Autopilot is a data and customer journey marketing platform designed for businesses who sell online. Thousands of leading brands use Autopilot to unify their customer data, define their target audiences and create automated multi-channel customer journeys.

With this integration, you can now combine your Shopify and Gorgias data together seamlessly in Autopilot. You’ll not only have a single view of your customer, but you’ll be able to deliver a more personalized marketing experience and get glowing reviews from satisfied customers.

By combining all of your Gorgias data on Autopilot, you can create dashboards and set goals for your team that extend beyond typical support metrics. For example, show the impact of a great customer experience on repeat orders, or how a remarkable refund experience leads to future loyalty.

With Gorgias and Autopilot, you can:

  • Automate emails to ask satisfied customers to leave product reviews
  • Address negative feedback and make bad experiences right.
  • Have a single view of your customer.
  • Segment customers into audiences using data from Shopify and Gorgias
  • Create dashboards and set goals using all of your customer data