Using LoyaltyLion and Gorgias together allows you to integrate loyalty into your helpdesk.

Your data-driven loyalty and engagement platform

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Free and premium plans available
  • Free and premium plans available
  • Free and premium plans available


LoyaltyLion is a digital loyalty framework that gives ecommerce stores innovative ways to engage and retain customers. If you're using LoyaltyLion for your loyalty program, you can connect it to Gorgias to display information next to support tickets.

With this integration, you can: 

  • Display LoyaltyLion data next to tickets in Gorgias, giving agents a centralized place to view customer information.
  • Award loyalty points via Macros in Gorgias, so your agents can stay focused in a single platform.
  • Insert the referral URL as a variable in Gorgias Macros.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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