LoyaltyLion

Using LoyaltyLion and Gorgias together allows you to integrate loyalty into your helpdesk.

Your data-driven loyalty and engagement platform

Get started with Gorgias

Connect your LoyaltyLion account

More information soon. In the meantime, visit the following documentation page:

https://docs.gorgias.com/reward-and-loyalty/loyalty-lion

LoyaltyLion

Your data-driven loyalty and engagement platform

trusted partner

preferred partner

Description

LoyaltyLion is a market-leading, data-driven loyalty and engagement platform powering ecommerce growth. They help over 10,000 ecommerce merchants worldwide create long-lasting customer relationships via fully customized loyalty programs.

Work with LoyaltyLion to increase customer lifetime value, motivating shoppers to repeat purchase through a unique combination of points, rewards and tiers.

Use LoyaltyLion and Gorgias together to elevate your customer service by using your customer’s loyalty data to enrich your responses. With the LoyaltyLion x Gorgias integration, you can see loyalty profiles, award points and encourage referrals straight from your helpdesk.

Benefits:

Display LoyaltyLion data next to tickets in Gorgias, giving agents a centralized place to view customer information.

Award loyalty points via Macros in Gorgias, so your agents can stay focused in a single platform.

Insert the referral URL as a variable in Gorgias Macros.

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“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”

Dave Szymaszek, Head of Customer Experience @ Marine Layer

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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.

Guita Gopalan, Chief Revenue Officer @ Ellana

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