Using LoyaltyLion and Gorgias together allows you to integrate loyalty into your helpdesk.

Your data-driven loyalty and engagement platform

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  • Free and premium plans available
  • Free and premium plans available


LoyaltyLion is a market-leading, data-driven loyalty and engagement platform powering ecommerce growth. They help over 10,000 ecommerce merchants worldwide create long-lasting customer relationships via fully customized loyalty programs.

Work with LoyaltyLion to increase customer lifetime value, motivating shoppers to repeat purchase through a unique combination of points, rewards and tiers.

Use LoyaltyLion and Gorgias together to elevate your customer service by using your customer’s loyalty data to enrich your responses. With the LoyaltyLion x Gorgias integration, you can see loyalty profiles, award points and encourage referrals straight from your helpdesk.


  • Display LoyaltyLion data next to tickets in Gorgias, giving agents a centralized place to view customer information.
  • Award loyalty points via Macros in Gorgias, so your agents can stay focused in a single platform.
  • Insert the referral URL as a variable in Gorgias Macros.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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