Improve customer experience and drive more revenue with SMS. Enables your support agents to directly answer customer support related questions via text message. Connecting Postscript to Gorgias allow you to:
- Create SMS tickets inside Gorgias
- Respond to the tickets in the Gorgias interface. The answers will be sent out via the same SMS number that the initial message came through.
When the ticket is closed in Gorgias, the ticket history is removed from Postscript.
Any future responses from the customer will create a new ticket in Gorgias.
TXTFi allows brands to leverage purchasing through SMS and ensure side-by-side customer support to communicate with customers in real time.
Retention Rocket gives Shopify stores the ability to build a compliant list of phone numbers, engage in one-on-one conversations with customers via text, segment customers using your Shopify data, integrate with a best-in-class tech stack, and more!
Display customers and their order information next to tickets and update information tied to a customer and their orders using macros.
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider.