The most efficient way to provide personalized Facebook support for your shoppers.
Gorgias makes it easy to engage with messages, comments, mentions, or ad comments directly from your helpdesk, with detailed ecommerce information and powerful automation tools.
When you integrate your Facebook page with Gorgias, you'll be able to:
- Automatically create tickets based on page comments, ad comments, mentions, and Messenger notifications
- Reply to all Facebook tickets with a public comment or private message
- React to Facebook comments
- Answer questions quickly, thanks to contextual customer information next to every ticket
- Automate answers to common questions with Gorgias' powerful automation tools