"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
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September 10 at 12PM EST.
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WAX stands for WhatsApp Xperience. WAX is a WhatsApp marketing automation platform based in France. Our user-friendly app enables brands to run a powerful, GDPR-compliant WhatsApp channel, with a focus on increasing incremental revenues. Engage your customers on the communication channel with the highest open rate: - Create marketing campaigns and track conversions for commercial events, discounts, referrals, back in stock, etc. - Create journeys with automated conversational flows to enable end-to-end cross-sell on WhatsApp, recover abandoned carts, send reminders for repeat purchase...
Focus areas
- Individuated Marketing Automation on WhatsApp
- Conversational Flow Builder integrated with eCommerce apps
- Real-time Performance Analytics
Features
- Intuitive no-code tool to build audiences for impactful WhatsApp campaigns
- Across-the-board and fully customizable marketing automations: abandoned carts, back-in-stock alerts, post-purchase NPS, tracking links and more
- No-code chatbots designed to engage customers and drive sales
- Seamless CMS, CRM and support system integration (Shopify, Crisp, Gorgias, Zendesk, ...)
- Real-time analytics to enhance and optimize campaign performance on WhatsApp'
- Generate incremental revenues using marketing automation on WhatsApp, the most efficient communication channel with 95% open rate and 30% click-through rate
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