Pricing
Pricing
Please contact WAX for details.

WAX stands for WhatsApp Xperience. WAX is a WhatsApp marketing automation platform based in France. Our user-friendly app enables brands to run a powerful, GDPR-compliant WhatsApp channel, with a focus on increasing incremental revenues. Engage your customers on the communication channel with the highest open rate: - Create marketing campaigns and track conversions for commercial events, discounts, referrals, back in stock, etc. - Create journeys with automated conversational flows to enable end-to-end cross-sell on WhatsApp, recover abandoned carts, send reminders for repeat purchase...

Focus areas

  • Individuated Marketing Automation on WhatsApp
  • Conversational Flow Builder integrated with eCommerce apps
  • Real-time Performance Analytics

Features

  • Intuitive no-code tool to build audiences for impactful WhatsApp campaigns
  • Across-the-board and fully customizable marketing automations: abandoned carts, back-in-stock alerts, post-purchase NPS, tracking links and more
  • No-code chatbots designed to engage customers and drive sales
  • Seamless CMS, CRM and support system integration (Shopify, Crisp, Gorgias, Zendesk, ...)
  • Real-time analytics to enhance and optimize campaign performance on WhatsApp'
  • Generate incremental revenues using marketing automation on WhatsApp, the most efficient communication channel with 95% open rate and 30% click-through rate
"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience