ShipBob helps improve transit times, shipping costs, and last-mile customer experience.

ShipBob is an end-to-end fulfillment provider trusted by thousands of DTC brands.

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ShipBob is a global logistics platform that fulfills ecommerce orders for direct-to-consumer brands. Their mission is to make you more successful online by providing best-in-class fulfillment so your customers get the fast and affordable shipping they expect.

With reliable fulfillment services, warehouses near your customers, and connected technology that powers our fulfillment network, they help improve transit times, shipping costs, and the delivery experience for your customers.

With this integration, you can: 

  • Sync customer and order information associated with a specific ShipBob account into a corresponding Gorgias account
  • Display data from ShipBob in the Customer Sidebar
  • Pull up to 1 month of historical orders from ShipBob
  • Get to the "Order Details" page in ShipBob with 1 click, via the integrations deep link functionality
  • Connect multiple ShipBob accounts to a single Gorgias account

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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