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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
ShipBob
ShipBob helps improve transit times, shipping costs, and last-mile customer experience.
Get started with Gorgias
ShipBob is a global logistics platform that fulfills ecommerce orders for direct-to-consumer brands. Their mission is to make you more successful online by providing best-in-class fulfillment so your customers get the fast and affordable shipping they expect.
With reliable fulfillment services, warehouses near your customers, and connected technology that powers our fulfillment network, they help improve transit times, shipping costs, and the delivery experience for your customers.
With this integration, you can:
- Sync customer and order information associated with a specific ShipBob account into a corresponding Gorgias account
- Display data from ShipBob in the Customer Sidebar
- Pull up to 1 month of historical orders from ShipBob
- Get to the "Order Details" page in ShipBob with 1 click, via the integrations deep link functionality
- Connect multiple ShipBob accounts to a single Gorgias account
