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Office 365 / Outlook

Respond to emails from your Outlook email from Gorgias
Get started with Gorgias
Pricing
Pricing
From $5/user/month
Categories
SMS

Send and receive emails from your Outlook email in Gorgias. You can integrate Outlook in 2 different ways:

Direct integration: 

  • Microsoft 365 (standalone)

Email forwarding:

  • Outlook (standalone)
  • Outlook (alias)
  • Microsoft Exchange (standalone)

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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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