JustCall

Make and receive calls as well as SMS directly on Gorgias helpdesk, while automatically logging all your customers’ call activities, texts, call recordings and voicemails.

Make and receive calls as well as SMS directly on Gorgias helpdesk, while automatically logging all your customers’ call activities, texts, call recordings and voicemails.

Get started with Gorgias
JustCallJustCall
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/voice-and-phone/just-call
JustCall
JustCall
trusted partner
preferred partner

Description

Integrate Justcall with Gorgias to connect with your customer directly over call and SMS from your help desk. Agents can call and text their customers directly with a click-to-call or click-to-text button, and they'll be able to receive calls, track missed calls, and listen to voicemails and call recordings.

With our integration, you'' be able to effortlessly: 

  1. Make calls from Gorgias: Call your customers directly from Gorgias using click-to-call buttons next to phone numbers.
  2. Send texts from Gorgias: With our click-to-text links against every phone number, you can send a message to your customer directly from Gorgias.
  3. Always know who's calling: Personalize your conversation using the Gorgias badge on the dialer to access all previous interactions (texts, calls, notes, etc.).
  4. Track all your calling and texting activities on Gorgias: JustCall creates tickets on your Gorgias account for every call you make or receive. Similarly, tickets are created for inbound and outbound text messages.
  5. Access call recordings and voicemails: Listen to call recordings and voicemails in Gorgias.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
ZoraliZorali
Browse apps

JustCall

Make and receive calls as well as SMS directly on Gorgias helpdesk, while automatically logging all your customers’ call activities, texts, call recordings and voicemails.

Get started with Gorgias
trusted partner
preferred partner
Categories
JustCall
Pricing
Free
Per month per user.
This integration is free to install
in Gorgias

Overview

Integrate Justcall with Gorgias to connect with your customer directly over call and SMS from your help desk. Agents can call and text their customers directly with a click-to-call or click-to-text button, and they'll be able to receive calls, track missed calls, and listen to voicemails and call recordings.

With our integration, you'' be able to effortlessly: 

  1. Make calls from Gorgias: Call your customers directly from Gorgias using click-to-call buttons next to phone numbers.
  2. Send texts from Gorgias: With our click-to-text links against every phone number, you can send a message to your customer directly from Gorgias.
  3. Always know who's calling: Personalize your conversation using the Gorgias badge on the dialer to access all previous interactions (texts, calls, notes, etc.).
  4. Track all your calling and texting activities on Gorgias: JustCall creates tickets on your Gorgias account for every call you make or receive. Similarly, tickets are created for inbound and outbound text messages.
  5. Access call recordings and voicemails: Listen to call recordings and voicemails in Gorgias.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

JustCall

Make and receive calls as well as SMS directly on Gorgias helpdesk, while automatically logging all your customers’ call activities, texts, call recordings and voicemails.

Make and receive calls as well as SMS directly on Gorgias helpdesk, while automatically logging all your customers’ call activities, texts, call recordings and voicemails.

Get started with Gorgias
trusted partner
preferred partner
Categories
JustCall
Pricing
Free
Per month per user.
This integration is free to install to in Gorgias

Overview

How

JustCall

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

JustCall

Make and receive calls as well as SMS directly on Gorgias helpdesk, while automatically logging all your customers’ call activities, texts, call recordings and voicemails.

Make and receive calls as well as SMS directly on Gorgias helpdesk, while automatically logging all your customers’ call activities, texts, call recordings and voicemails.

Get started with Gorgias
JustCallJustCall
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/voice-and-phone/just-call
JustCall
trusted partner
preferred partner

Description

Integrate Justcall with Gorgias to connect with your customer directly over call and SMS from your help desk. Agents can call and text their customers directly with a click-to-call or click-to-text button, and they'll be able to receive calls, track missed calls, and listen to voicemails and call recordings.

With our integration, you'' be able to effortlessly: 

  1. Make calls from Gorgias: Call your customers directly from Gorgias using click-to-call buttons next to phone numbers.
  2. Send texts from Gorgias: With our click-to-text links against every phone number, you can send a message to your customer directly from Gorgias.
  3. Always know who's calling: Personalize your conversation using the Gorgias badge on the dialer to access all previous interactions (texts, calls, notes, etc.).
  4. Track all your calling and texting activities on Gorgias: JustCall creates tickets on your Gorgias account for every call you make or receive. Similarly, tickets are created for inbound and outbound text messages.
  5. Access call recordings and voicemails: Listen to call recordings and voicemails in Gorgias.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase