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Endear
Used daily by 
11,024
+ DTC brands

Endear
Endear

Endear
Endear
 + 
Gorgias

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Endear

Personalized and trackable messaging that drives revenue

Personalized and trackable messaging that drives revenue

Get started with Gorgias
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More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/en-US/endear-94931
Endear
Endear
trusted partner
preferred partner
Endear
Endear
Endear
Endear
Endear

Description

Connect Endear with one click.
Endear empowers brands with the customer data and tools they need to drive sales and better engage with customers, both in-store and online.

Consumer Relationship Management
Endear connects to your point-of-sale or eCommerce platform to offer a live feed of customer order history, data, and product inventory. Organize your customer data using filters like total spend, order location, and address so you're always targeting the right customers with the right message.

Personalized Messaging
Every email, text, or WhatsApp sent on your brand's behalf - all in one place. Personalize individual or bulk messages with filters like name, item purchased, or birthday. Create on-brand message templates and automated campaigns to deliver a consistent customer experience every time.

Shoppable Product Recommendations
Endear's Shoppable Stories allows your team to send product recommendations in a shoppable story-like format based on customer order history and interest. Share Shoppable Stories through email, text, or WhatsApp; customers can browse, add to cart, and checkout without ever leaving your message.

Analytics
Endear tracks each message sent through the app so you can see how your team is contributing to sales and store performance. Endear also reports which products were purchased, where the sale occurred, and any refunds associated.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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