Endear

Connect Endear with one click.

Endear empowers brands with the customer data and tools they need to drive sales and better engage with customers, both in-store and online

Consumer Relationship Management

Endear connects to your point-of-sale or eCommerce platform to offer a live feed of customer order history, data, and product inventory. Organize your customer data using filters like total spend, order location, and address so you're always targeting the right customers with the right message.

Personalized Messaging

Every email, text, or WhatsApp sent on your brand's behalf - all in one place. Personalize individual or bulk messages with filters like name, item purchased, or birthday. Create on-brand message templates and automated campaigns to deliver a consistent customer experience every time.

Shoppable Product Recommendations

Endear's Shoppable Stories allows your team to send product recommendations in a shoppable story-like format based on customer order history and interest. Share Shoppable Stories through email, text, or WhatsApp; customers can browse, add to cart, and checkout without ever leaving your message.

Analytics

Endear tracks each message sent through the app so you can see how your team is contributing to sales and store performance. Endear also reports which products were purchased, where the sale occurred, and any refunds associated.

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Our out-of-the-box integration requires no tech lift on your end. Once connected, you'll see all your support tickets start to populate in customers' profiles.

Work together across teams without stepping on toes. Know when a customer is looking for styling advice or just wants to start a return.

Have all your customer's data displayed when you're messaging with them. View orders and returns history to better connect and recommend products accordingly.