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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Manage your returns & exchanges in one place with Pango's platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Generate shiping label and offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
Access to real-time return status, refund detail, and exchange options directly from the Gorgias dashboard, reducing response times.
