Pango

Pango is the world's most flexible and automated delivery and return management solution; it adapts to your operation to achieve a personalized delivery experience and turn refunds into exchanges.

It is modern software powered by a fully customizable, AI-driven workflow to orchestrate your processes into seamless automation while providing a world-class experience for your customers.

• Centralized Management: Manage all your returns and exchanges in one unified platform.
• One-Click Exchanges: Provide a seamless experience with an easy, one-click exchange option for customers.
• Branded & Automated Portal: Offer a branded, AI-powered return portal for a smooth customer journey.
• Customizable Policies: Tailor your return and exchange rules, eligibility conditions, resolutions, and reasons.
• Automated RMA & Notifications: Automate the entire return authorization (RMA) process and customer email updates.
• Automatic Shipping Labels: Instantly generate shipping labels for all returns and exchanges.
• Shipment Tracking: Offer real-time order tracking and notifications for every shipment.

Streamlined Support:

Access to real-time return status, refund detail, and exchange options directly from the Gorgias dashboard, reducing response times.