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Pricing
Pricing
Usage-based pricing starting at $0.12 per audited conversation.
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Score AI delivers comprehensive quality assurance and performance optimization for customer experience teams through artificial intelligence. Our platform automatically evaluates every customer interaction - whether voice calls, email exchanges, live chat, or social media messages - using intelligent scorecards that adapt to your unique workflows and compliance requirements.
Empower agents with AI-driven coaching, daily performance insights, and realistic simulation training that cuts onboarding time in half. Transform raw conversation data into strategic intelligence through automated sentiment tracking, concern categorization, and trend analysis that reveals what truly drives customer satisfaction and loyalty.
Automatically audit 100% of Gorgias tickets with AI scorecards, eliminating manual sampling bottlenecks while ensuring consistent quality standards across all channels.
Accelerate agent ramp time by 60% through personalized AI feedback and realistic roleplay scenarios based on actual performance data from their Gorgias interactions.
Transform Gorgias conversations into strategic insights with concern categorization and trend detection that reveals root causes and drives CX improvement.
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