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Toki

The modern retention platform.
Get started with Gorgias
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Starting at $49 a month with a 4% transaction fee on Toki-generated orders (Think cashback and referrals)

The next generation of retention, community, and loyalty for e-commerce brands. End-to-end rewards + store credit infrastructure to take your organic revenue from 0 to 100 in under three months, designed for maximum organic revenue growth.

In Gorgias, support agents can efficiently add and subtract customer credits, documenting reasons for each action.

In Gorgias, support agents can efficiently see the customer's loyalty status and act accordingly streamlining the communication.

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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