Daasity
Dive deep into your Customer support metrics to analyze how your team is performing and identify areas to improve your team's efficiency.
Daasity enables better data-driven decision-making for DTC brands, leading to faster and more profitable growth.
Get started with Gorgias
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Description
Daasity centralizes data from all your tools into a working data model and visualizing it into dashboards that provide insights for high-growth DTC brands. This saves you time from having to manually build reports in spreadsheets and gives you immediate access to the powerful insights you need for growth.
Benefits:
- Dive deep into your Customer support metrics to analyze how your team is performing and identify areas to improve your team's efficiency.
- Create custom reports to find the insights sitting in your customer support tickets.
- Pull in your Customer Support data to analyze it alongside their Sales, Marketing, Operations, and Returns data.
With the Gorgias integration, you can:
Track metrics around Customer Service Performance like: Tickets volume, Ticket tags and text, Customers associated with the tickets, Satisfaction Survey Data, Reply and Resolution times.
