Omni Single Click Chat

Meet your customers where they are. With over 15+ channels.
Get started with Gorgias
Preferred partner
Pricing
Pricing
Basic: $10/month or $100/year and save 17%. Premium: $25/month or $250/year and save 17%.

The first engagement platform with 15+ social and comms channels built-in. Add Omni in 60 seconds.

Unlock customer insight and drive sales through real customer interactions. Integrates with 15+ social channels from the simple like Email, IG and WhatsApp to the more fun in TikTok, Discord, Yelp & more. Omni allows your brand to talk to your customers (SMS, Messenger) or share your content (YouTube, Twitch) where your customer chooses. Omni is an engagement tool for any website starting at just $10/month. To save a ton of money on software fees or add Omni on top of your existing helpdesk CRM.

  1. Easy install.
  2. Instant engagement on any social or communication channel.
  3. Integration takes just 60 seconds.
  4. Plus we have an SDK for custom sites.
  5. Custom branding for the chat icon and channels is available on all plans.
  6. 15+ Social & Communication Media Channels.
  7. Real-Time Reporting.

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience