ReturnLogic

ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.

ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.

Get started with Gorgias
ReturnLogicReturnLogic
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/returns-exchanges/return-logic
ReturnLogic
ReturnLogic
trusted partner
preferred partner

Description

ReturnLogic helps scaling ecommerce brands manage and optimize returns. Get more exchanges, customize returns, increase customer loyalty, and free up hundreds of hours. When you connect with Gorgias, you can centralize your returns process in a central hub to keep the process efficient for your agents.

With this integration, you can: 

  • Embed the Gorgias chat box right on the ReturnLogic portal, giving shoppers another opportunity to check in and make their return, exchange, or warranty process as smooth as possible.
  • Manage these chat conversations in Gorgias, so agents can work from a single workspace.
  • Populate ReturnLogic data into Gorgias tickets, including customer and product information.  
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

ReturnLogic

ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.

Get started with Gorgias
trusted partner
preferred partner
ReturnLogic
Pricing
Free
Starts at $300/month
This integration is free to install
in Gorgias

Overview

ReturnLogic helps scaling ecommerce brands manage and optimize returns. Get more exchanges, customize returns, increase customer loyalty, and free up hundreds of hours. When you connect with Gorgias, you can centralize your returns process in a central hub to keep the process efficient for your agents.

With this integration, you can: 

  • Embed the Gorgias chat box right on the ReturnLogic portal, giving shoppers another opportunity to check in and make their return, exchange, or warranty process as smooth as possible.
  • Manage these chat conversations in Gorgias, so agents can work from a single workspace.
  • Populate ReturnLogic data into Gorgias tickets, including customer and product information.  
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

ReturnLogic

ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.

ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.

Get started with Gorgias
trusted partner
preferred partner
Categories
ReturnLogic
Pricing
Free
Starts at $300/month
This integration is free to install to in Gorgias

Overview

How

ReturnLogic

x Gorgias works together

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“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

ReturnLogic

ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.

ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.

Get started with Gorgias
ReturnLogicReturnLogic
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/returns-exchanges/return-logic
ReturnLogic
trusted partner
preferred partner

Description

ReturnLogic helps scaling ecommerce brands manage and optimize returns. Get more exchanges, customize returns, increase customer loyalty, and free up hundreds of hours. When you connect with Gorgias, you can centralize your returns process in a central hub to keep the process efficient for your agents.

With this integration, you can: 

  • Embed the Gorgias chat box right on the ReturnLogic portal, giving shoppers another opportunity to check in and make their return, exchange, or warranty process as smooth as possible.
  • Manage these chat conversations in Gorgias, so agents can work from a single workspace.
  • Populate ReturnLogic data into Gorgias tickets, including customer and product information.  
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase