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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
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ReturnLogic
ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.
Get started with Gorgias
ReturnLogic helps scaling ecommerce brands manage and optimize returns. Get more exchanges, customize returns, increase customer loyalty, and free up hundreds of hours. When you connect with Gorgias, you can centralize your returns process in a central hub to keep the process efficient for your agents.
With this integration, you can:
- Embed the Gorgias chat box right on the ReturnLogic portal, giving shoppers another opportunity to check in and make their return, exchange, or warranty process as smooth as possible.
- Manage these chat conversations in Gorgias, so agents can work from a single workspace.
- Populate ReturnLogic data into Gorgias tickets, including customer and product information.
