ReturnLogic
ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.
ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.
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More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/returns-exchanges/return-logicReturnLogic
ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.
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Description
ReturnLogic helps scaling ecommerce brands manage and optimize returns. Get more exchanges, customize returns, increase customer loyalty, and free up hundreds of hours. When you connect with Gorgias, you can centralize your returns process in a central hub to keep the process efficient for your agents.
With this integration, you can:
- Embed the Gorgias chat box right on the ReturnLogic portal, giving shoppers another opportunity to check in and make their return, exchange, or warranty process as smooth as possible.
- Manage these chat conversations in Gorgias, so agents can work from a single workspace.
- Populate ReturnLogic data into Gorgias tickets, including customer and product information.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
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