ReturnLogic helps scaling ecommerce brands manage and optimize returns. Get more exchanges, customize returns, increase customer loyalty, and free up hundreds of hours. When you connect with Gorgias, you can centralize your returns process in a central hub to keep the process efficient for your agents.
With this integration, you can:
- Embed the Gorgias chat box right on the ReturnLogic portal, giving shoppers another opportunity to check in and make their return, exchange, or warranty process as smooth as possible.
- Manage these chat conversations in Gorgias, so agents can work from a single workspace.
- Populate ReturnLogic data into Gorgias tickets, including customer and product information.