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"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
From shipping, tracking and package protection, to returns and cross-border. We have you covered. Let us turn your logistics lemons into a Swap lemonade.Our team handles all the direct relationships with your carriers, package-protection providers, and recycling partners to give you time back you never knew you had.
Integrating SWAP with Gorgias allows customer support teams to manage return and exchange requests without switching between platforms
Seamless experience and real-time data on return statuses, shipping, and customer details, within the Gorgias ticket.
