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Lokalise Messages

Real-time, two-way chat translation.
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Pricing
Lokalise Messages is free for up to 500 000 characters (estimated 300-500 translated conversations) per month.
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AI-powered neural machine translation

Real-time machine translation of Gorgias tickets in 100+ languages, powered by artificial intelligence.

Analytics dashboard

Get full visibility of the volume of interactions per language with a language stats dashboard.

Glossary

Make sure common industry and store terminology is correctly translated or not translated at all, with customized glossary entries.

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"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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