Simplesat

Add CSAT, CES, 5-star, NPS, or custom surveys to Gorgias conversations

Embed one-click surveys directly into Gorgias macros and email templates messages. The copy and paste setup takes less than 5 minutes!

Simplesat works with Gorgias macros and event-based email notifications. Embedded surveys mean no additional messages or tools, just effortless feedback collection inside your existing workflows.

Enhance Gorgias with Simplesat's deep integration

The Simplesat + Gorgias integration brings powerful, flexible survey features right into your support workflow, with no dev work needed.

Easily view and act on customer feedback in real time, and create appealing reports to share your growth. By making it easy to track and analyze satisfaction, effort, and loyalty, Simplesat helps you measure and improve the customer experience based on real data.

Embed CSAT, CES, NPS, and 5-star rating surveys into Gorgias macros and email with a simple copy/ paste—no extra emails or manual steps needed.

Tag tickets with sentiment and add feedback as internal notes for easy tracking, filtering, and follow-up.

Sync Gorgias contacts and update profiles with fresh feedback daily, giving agents full context and enabling timely, personalized customer responses.