Simplesat

The easiest way to sync customer feedback with Gorgias

The easiest way to sync customer feedback with Gorgias

Get started with Gorgias
SimplesatSimplesat
More information soon. In the meantime, visit the following documentation page:
https://help.simplesat.io/en/articles/6824737-gorgias-integrations
Simplesat
Simplesat
trusted partner
preferred partner
Pricing
Free
Please find the pricing information from our website.
14 days
Simplesat
Simplesat
Simplesat
Simplesat
Simplesat

Description

Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and integrate back to Gorgias. Embed the fun, interactive customer surveys directly in Gorgias emails.


“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
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Simplesat

The easiest way to sync customer feedback with Gorgias

Get started with Gorgias
trusted partner
preferred partner
Simplesat
Pricing
Free
Please find the pricing information from our website.
This integration is free to install
in Gorgias
14 days

Overview

Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and integrate back to Gorgias. Embed the fun, interactive customer surveys directly in Gorgias emails.


“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.