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Sendlane

Unified email, SMS, reviews and forms.
Get started with Gorgias
Pricing
Pricing
From $600/month. Free trial available.
Categories
SMS
Marketing

Sendlane’s unified email, SMS and reviews solution empowers eCommerce brands to consolidate their tech stack and leverage deep-data customer insights to generate more revenue, increase retention, and deliver exceptional customer experiences on autopilot.

With this integration, you can chat with your customers from Gorgias and sync communications with Sendlane SMS replies, without having to switch between applications.

Automatically open Gorgias tickets whenever a customer replies to an SMS, unifying your Sendlane SMS conversation to Gorgias to streamline your workflow

Avoid cluttering your Gorgias inbox with our rules based ticket opening system. We will not open tickets for opt-in or opt-out words.

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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